Apple / Sky wifi profile

[p19rus]

Hello,

I have recently installed the Sky app on my iPhone 4 but it didn't install the profile so I can't connect when I'm out and about.

I have re-installed and re-booted my phone but nothing seems to help.

Please can you advise?

Thanks

Russ

[James_Mitchell]

The Sky WiFi app no longer looks like it installs a profile anymore. Neither my iPhone 5 nor my 4th gen iPad (which both have the Sky WiFi app installed) have the Sky profile installed now.

I have even deleted and re-installed the Sky WiFi app and it did not install a profile. I do have a couple of profiles installed but they are for a VPN.

TBH I very rarely use WiFi now especially when I'm out and about as I'm on 4GEE as there's no need for WiFi round here. Last time I used WiFi I only had access to a BT OpenZone so used my EE WiFi instead.

[p19rus]

Thanks, I installed the app on two iPads and another 4th generation iPhone and each time it installed the profile......weird.