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    Strange wiring HELP NEEDED

    This is a discussion on Strange wiring HELP NEEDED within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Hi all I have a problem I was troubleshooting a slow connection as directed by sky an was told to ...

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      Kezza1983's Avatar
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      Strange wiring HELP NEEDED

      Hi all I have a problem I was troubleshooting a slow connection as directed by sky an was told to remove the faceplate on the master so that I could plug directly in to the test line , an as I did this I disconnected all the wires to the faceplate an don't have a clue where they went . I googled pics to see but could not find one with the same wiring as mine ? I have a 6 core wire with Red Yellow Green Blue Black White As far as I can tell I have a NTE-5 master socket witch only has 4 connections on the faceplate numbered 2, 3, 4 & 5 So I am really confused . Sky said they could send out a engineer for 100 call out charge & a hourly rate @ 70ph an there is no way I an paying that if I can do it myself Any help will b grate thanks


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      Re: Strange wiring HELP NEEDED

      I have a 6 core wire with Red Yellow Green Blue Black White
      That does not look like normal telephone cable, which is made up of twisted pair cable, usually blue/white/blue and orange/white/orange. Maybe you could post a picture showing the wiring?

      You can find out which wire goes where by looking at the next extension socket on your line. Whatever colour is connected to terminal 2 connect to terminal 2 on the face plate. Whatever colour is connected to terminal 5, connect to terminal 5 on the faceplate. These are the only two wires required to make sure your phone works. Terminal 3 is the ring wire which you can leave off. Fold the wires out of the way so they do not make contact with any of the terminals.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Strange wiring HELP NEEDED

      The new wiring colours are as follows :-

      Connector 2 - Blue
      Conector 3 - Brown
      Connector 5 - Orange

      What you describe sounds very much like alarm cable which could explain your speed issues. Did it improve when in the test socket? As above a picture would be ideal.
      run-IT-direct, For all your networking, ADSL & telecom requirements.

     

     

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