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    Have I understood this right?

    This is a discussion on Have I understood this right? within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; When I initially tried connecting my router to the master socket faceplate, I was doing so with my router plugged ...

    1. #11
      skynz's Avatar
      skynz is offline Sky User Member
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      Re: Have I understood this right?

      When I initially tried connecting my router to the master socket faceplate, I was doing so with my router plugged into a micro filter...I.e. router -> micro filter -> phone line connection (not RJ11) on master socket faceplate.

      So what you're saying is, I should be connecting using router -> RJ11 connection on master socket faceplate?

      I've been hesitant to try anything at the moment because Sky said to keep the router on and connected for the first 10 days while they calibrate the connection. Do I really have to keep it connected this long? I'd really like to try what you have suggested.

      Thanks.


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    3. #12
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      Re: Have I understood this right?

      Ideal setup should be:

      Master socket>Filter>Modem Side - Router/Phone side - Anything else

      or

      Master socket (with filtered faceplate)>Modem side - Router/Phone side - Anything else

      If not using a filtered faceplate then all other sockets (in use) will also need filters
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #13
      skynz's Avatar
      skynz is offline Sky User Member
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      Re: Have I understood this right?

      Thanks. Will try and give an update later...still not sure what the impact to my service will be if I disconnect the router within the first 10 days of calibration.

    5. #14
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      Re: Have I understood this right?

      Quote Originally Posted by skynz View Post
      ...still not sure what the impact to my service will be if I disconnect the router within the first 10 days of calibration.
      If you need to disconnect the router during the DLM period, then do not worry too much. Should the worst thing happen and you end up with a really slow connection, then a simple call (or 3) to Sky can resolve the issue.

      Forum members can advise on this later if required.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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