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    Master Socket - looks like a botch job?

    This is a discussion on Master Socket - looks like a botch job? within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Hi, I have moved house and have been trying to get a better broadband speed from Sky. Phoned support and ...

    1. #1
      intensivekerr's Avatar
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      Master Socket - looks like a botch job?

      Hi,

      I have moved house and have been trying to get a better broadband speed from Sky. Phoned support and they told me that there are no issues up to the exchange and they believe there is an internal wiring issue in the house.

      I had a look at the master socket and there are a lot of wires, extensions and connectors, it appears the master socket was moved by the previous owners and some extensions were directly wired.

      I have attached two pictures. One showing the master socket opened up and what appears to be the original location to the left. The other shows a close up of the left hand side where the main cable comes into the box and what appears to be connectors splitting the wires.

      So, I am wondering, do I need to get BT out to fix this, and as it was done by previous owners are they likely to charge me for it?

      Thanks,
      David.
      Attached Thumbnails Attached Thumbnails Master Socket - looks like a botch job?-img00048-20100716-1611.jpg   Master Socket - looks like a botch job?-img00049-20100716-1611.jpg  


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    3. #2
      simonmpoulton's Avatar
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      Re: Master Socket - looks like a botch job?

      BT will charge for any internal wiring they do. That does look like a right mess, you can sort this yourself by getting a filtered faceplate and redoing the wiring so that your wire from BT goes directly into the back of the NTE5 and then all extensions off the faceplate. You would then run your router off the filtered faceplate directly.

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    4. #3
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      Re: Master Socket - looks like a botch job?

      As simonmpoulton says a right mess.
      The presence of jelly crimps may indicate a BT engineer had a hand in it.

      There appear to be at least a couple of unconnected extensions.

      Is it possible to tease out and tidy up the wiring in the left hand box and take another photo?
      At the moment it is difficult to see what goes where.

      Do you have just the one phone line?

      Andy

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      Re: Master Socket - looks like a botch job?

      Gel crimps seem to be extending the incoming line to the new location-if they are sound i wouldn't worry about them, your line will go through many such junctions en route to the exchange! Fitting a filtered faceplate would help as it looks like you have extensions, if you plug the modem/router in at the master that is all you need to do. If the modem/router is on an extension then you need to look at how it is wired(more than one extension? Daisy chained or all wire back to the NTE5?). If practical consider the BT NTE2000 extension kit for a dedicated ADSL extension. (also available in 30m form).
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    6. #5
      intensivekerr's Avatar
      intensivekerr is offline Sky User Member
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      Re: Master Socket - looks like a botch job?

      I have only one phone line. I will take another photo this afternoon.

     

     

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