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Help in resolving noisy line for good
This is a discussion on Help in resolving noisy line for good within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Have had huge issues with noise on the line causing resyncs. Been backwards and fowards with my ISP trying to ...
- 17-05-09, 08:13 AM #1
Help in resolving noisy line for good
Have had huge issues with noise on the line causing resyncs.
Been backwards and fowards with my ISP trying to get the problem solved. BT were sent out and fiited an NTE5 socket (with the ring wire attached on the back of the faceplate for extension). Although I havent checked yet the ring wire is also prolly attached on the wire to the master itself because that's what they do!
The problem still occurs. The noise is only on the line when the router is active.
Changed router and filters still no joy.
So now I have the router and phone plugged into the test socket via and XFE-1microfilter and the noise is gone. No resyncs and no errors shown in Routerstats.
Would I then benefit from fitting a filtered faceplate would this produce the same fix as me plugging into the test socket and should I remove both ring wires?
I thought there was no need to remove the ring wire from the actual master socket wiring as the is a choke filter on the new Openreach style NTE-5.
Please help me resove this issue once and for all
Thanks
Advertisement- 17-05-09, 08:30 AM #2
Re: Help in resolving noisy line for good
Have a look on Here.
http://www.skyuser.co.uk/forum/cabli...faceplate.html
Hope it Helps.
- 17-05-09, 08:48 AM #3
Re: Help in resolving noisy line for good
The socket is a newly installed BT Openreach socket (with BT Openreach Logo) So I believe I will not benefit from an I-PLATE.
- 17-05-09, 10:17 AM #4
Re: Help in resolving noisy line for good
Correct the ring wire filter that is in the iPlate is already in your Openreach branded NTE-5 so you will not benefit from an iPlate. I would guess that you probably have extensions that are not twisted pair and that is what is causing your trouble.
If you are able to leave the modem connected at the master socket then yes fitting a faceplate will achieve the same result as you have now by plugging your XF-1e into the test socket. Fitting a faceplate would mean that the ADSL signal does not need to travel down your extension wires so that eliminates them as a potential source of interference.adslnation
- 17-05-09, 11:44 AM #5
Re: Help in resolving noisy line for good
Have ordered an adslnation faceplate so I will install that and see how it goes.
- 17-05-09, 12:23 PM #6
Re: Help in resolving noisy line for good
Sadly, I don't think you'll notice any difference, because the ADSL Nation faceplate contains exactly the same components as the XF-1E filter. If you can hear noise on the line when the ADSL router is connected, you could have a high-resistance joint somewhere in your line, which only BT can fix. When the ADSL is not on, do you hear any crackling on the line ? If you have a high-resistance fault, then it will slowly get worse, and eventually the voice side will stop completely.
- 17-05-09, 02:36 PM #7
Re: Help in resolving noisy line for good
Sadly, I don't think you'll notice any difference,
So now I have the router and phone plugged into the test socket via and XFE-1microfilter and the noise is gone.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 17-05-09, 05:12 PM #8
- 17-05-09, 07:29 PM #9
Re: Help in resolving noisy line for good
No, I just didn't read the "So now I have the router and phone plugged into the test socket via and XFE-1microfilter and the noise is gone." bit
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 17-05-09, 10:42 PM #10
Re: Help in resolving noisy line for good
Well, we can't all be perfect, can we ?