To call sky or not to call sky...

[Forthpalm]

Hi Folks

I have now been with sky in my new house for about 10 months.

I am on the sky max level and the telephone exchange has the Sky LLU equipment.

My question is this..

When i moved into the house the master bt socket had a "generic" adsl faceplate and as I am quite a bit from the exchange the 1.5Mbps connection was about as much as I could hope for.

Recently I bit the bullet and bought the adsl nation faceplate and exchanged that for the generic one which was in the master socket.

Should I now call sky and ask them to "un cap" me or would it be a waste of time - as the adsl nation facelplate appears to be - as the NM etc has not changed?

I have the nice black router before anyone asks

Upstream seems fine at 672 but I would LOVE to have something faster than 1.5Mbps downstream

Thoughts...

ADSL Firmware Version A2pB023o.d20h
Modem Status Up
DownStream Connection Speed 1536
UpStream Connection Speed 672
VPI 0
VCI 38

ADSL Link Downstream Upstream
Connection Speed 1536 kbps 672 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 7.4 db 7.0 db

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 63898254 70703463 0 0 0 311:28:34
LAN 70664296 63950747 0 175600 4956 311:29:36
WLAN 126733 28619 0 0 0 138:00:41

[RUNITDIRECT]

What are you refering to when you say "generic" ADSL faceplate? One of these :-



?

These are what BT/Openereach would install, ironically the ADSL Nation faceplate you refer to is a "generic" Chinese made filter, anyone can get them & have their company name printed on them!

[Forthpalm]

That's just what was on the master socket - I think I may have wasted my money by buying the adsl nation filter thinking it would help speed up the download connection - oh dear.

[RUNITDIRECT]

BT/Openreach still specify the Pressac manufactured faceplate as above, if BT can save some ££ they usually do, the Chinese filter is MUCH cheaper than the UK made Pressac filter.