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    To call sky or not to call sky...

    This is a discussion on To call sky or not to call sky... within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Hi Folks I have now been with sky in my new house for about 10 months. I am on the ...

    1. #1
      Forthpalm's Avatar
      Forthpalm is offline Sky User Member
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      Broadband ISP: Max
      Router: Sagem F@ST 2504
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      To call sky or not to call sky...

      Hi Folks

      I have now been with sky in my new house for about 10 months.

      I am on the sky max level and the telephone exchange has the Sky LLU equipment.

      My question is this..

      When i moved into the house the master bt socket had a "generic" adsl faceplate and as I am quite a bit from the exchange the 1.5Mbps connection was about as much as I could hope for.

      Recently I bit the bullet and bought the adsl nation faceplate and exchanged that for the generic one which was in the master socket.

      Should I now call sky and ask them to "un cap" me or would it be a waste of time - as the adsl nation facelplate appears to be - as the NM etc has not changed?

      I have the nice black router before anyone asks

      Upstream seems fine at 672 but I would LOVE to have something faster than 1.5Mbps downstream

      Thoughts...

      ADSL Firmware Version A2pB023o.d20h
      Modem Status Up
      DownStream Connection Speed 1536
      UpStream Connection Speed 672
      VPI 0
      VCI 38

      ADSL Link Downstream Upstream
      Connection Speed 1536 kbps 672 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 7.4 db 7.0 db

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 63898254 70703463 0 0 0 311:28:34
      LAN 70664296 63950747 0 175600 4956 311:29:36
      WLAN 126733 28619 0 0 0 138:00:41
      Last edited by Forthpalm; 05-05-09 at 04:29 PM. Reason: remove old speedtest sig


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    3. #2
      RUNITDIRECT's Avatar
      RUNITDIRECT is offline Sky User Member
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      Re: To call sky or not to call sky...

      What are you refering to when you say "generic" ADSL faceplate? One of these :-



      ?

      These are what BT/Openereach would install, ironically the ADSL Nation faceplate you refer to is a "generic" Chinese made filter, anyone can get them & have their company name printed on them!
      run-IT-direct, For all your networking, ADSL & telecom requirements.

    4. #3
      Forthpalm's Avatar
      Forthpalm is offline Sky User Member
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      Re: To call sky or not to call sky...

      That's just what was on the master socket - I think I may have wasted my money by buying the adsl nation filter thinking it would help speed up the download connection - oh dear.

    5. #4
      RUNITDIRECT's Avatar
      RUNITDIRECT is offline Sky User Member
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      Re: To call sky or not to call sky...

      BT/Openreach still specify the Pressac manufactured faceplate as above, if BT can save some they usually do, the Chinese filter is MUCH cheaper than the UK made Pressac filter.
      run-IT-direct, For all your networking, ADSL & telecom requirements.

     

     

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