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    Connecting Connect

    This is a discussion on Connecting Connect within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; It depends on what you are connecting. If you only have one PC to connect then a long RJ45 ethernet ...

    1. #11
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Connecting Connect

      It depends on what you are connecting. If you only have one PC to connect then a long RJ45 ethernet cable is probably the easiest. If you have more than one and/or maybe a games console, then the RJ11 cable would be the answer.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #12
      Mike Cooper's Avatar
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      Re: Connecting Connect

      OK so I've rewired the thing.

      I've fitted a filtered faceplate, moved the router downstairs next to master socket.. Then I've run a 15mtr ethernet cable to my computer.

      Here are my router stats

      System Up Time 01:19:15
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 7172 10731 0 469 3124 01:11:40
      LAN 10M/100M 11004 7352 0 2896 463 01:19:12
      WLAN 11M/54M 173 0 0 9 0 01:19:04

      ADSL Link Downstream Upstream
      Connection Speed 2848 kbps 448 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 12.4 db 20.0 db

      I've only just finished the job so I cant really say if its faster.

      Realistically what am I looking at


      Mike

    4. #13
      Isitme's Avatar
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      Re: Connecting Connect

      As you are on Connect you may have to wait a few days to see any improvement. With an LLU connection it would be immediate. Give it another couple of days and if it does not improve, try rebooting your router, this will force a resync with the exchange and may lift your speed.

      You should do an official BT test now, go to BT Performance Tester enter your phone number then your ADSL username. This will do an official BT speed test and show your present profile. Your ADSL username is <the LAN MAC number of your router, no colons, followed by> @skydsl This will show your present profile and throughput. Post the results.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #14
      Mike Cooper's Avatar
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      Re: Connecting Connect

      OK here are the test results from the BT Speedchecker done at 2000hrs

      Test1 comprises of Best Effort Test: -provides background information.
      Your DSL connection rate: 2624 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 1500 kbps
      Actual IP throughput achieved during the test was - 1120 kbps

      Hope this makes sense and helps


      Mike

    6. #15
      Isitme's Avatar
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      Re: Connecting Connect

      Try it again in a couple of days. If the sync/profile have not risen, switch the router off then back on to force a re-sync with the exchange. Getting your speed back up with Connect is a real pain.

      One thing to remember is that none of this is Sky's fault, it is down to the technology used by BT.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
      Mike Cooper's Avatar
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      Re: Connecting Connect

      Thanks mate. I'll do what you say and try again. When I do I'll post the results her

      Once again thanks for your help and guidance


      Mike

    8. #17
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      Re: Connecting Connect

      Mike Cooper
      Hi Mike as Isitme Tom says couple of days it usually take 72hrs there is no harm in doing a few Bt Test Result different times of the day to see if there are any variations.

    9. #18
      Mike Cooper's Avatar
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      Re: Connecting Connect

      Hi guys
      have waited 72 hrs then switched the router off then back on. I've done a BT Speedtest and got my router stats. Here they are

      Router stats


      System Up Time 03:45:10
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 15646 22001 0 272 2044 03:43:41
      LAN 10M/100M 21003 14782 0 1962 291 03:45:07
      WLAN 11M/54M 2066 1440 0 126 9 03:44:59

      ADSL Link Downstream Upstream
      Connection Speed 2880 kbps 448 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 11.6 db 20.0 db






      BT Speedtester

      Test1 comprises of Best Effort Test: -provides background information.
      Your DSL connection rate: 2880 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 2000 kbps
      Actual IP throughput achieved during the test was - 1714 kbps

      If you wish to discuss these results please contact your ISP.

      If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

      Your test has completed please close this window to exit the performance tester.

      On testing with a couple of the speedtester on line I do get an improvement

      Speednet - 1900
      I/O speedtest - 2100
      Sky Speedtest 1800
      These are average values.

      What do you think


      Mike

    10. #19
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      Re: Connecting Connect

      Mike Cooper
      Hi MIke your connection speed could be about 4000kbps with an IP profile of 3500kbps mine are similar but my noise margin is 6db maybe someone can give you more information

    11. #20
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Connecting Connect

      Mike
      Try booting your PC every day to try and get a higher sync. Every time you reboot with Connect your line re-negotiates a new speed with the exchange. With a bit of luck you will sync a bit higher, when you do, don't boot again for 3 days to allow your profile to come up. Your noise margin shows you line would take a higher speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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