My Internet Speed is too low!

[pranavtulsian]

Hi, I am new to this forum, I finally got fed up with my internet speed and decided to do something about it. I have the 8Mb Internet package and connected to my laptop wirelessly.

My speed is usually around 635kbps, my modem was connected to an extension socket and I found out I could get better results connecting it to the master socket, I'm new to all this and never knew a master socket even existed, so after doing some research I thought to try it out, I have the NTE5 master socket, but instead of a BT logo I have T logo, and something else weird. There is this extra socket in the master plug (just one socket, the ethernet one) with the BT logo on it, I dont know what it is. So I tried to my internet speed with the master socket (with the extra socket and without) it made no difference at all. Then I took of the face plate to try it on the test socket, it again made no difference (using the BT socket and without).

Please help me! What can I do to improve my internet?

Thanks

These are my results that I took right now:

[dholdi]

Post your router stats
http://pathogenrush.blogspot.com/200...-1skuk_20.html
Try experimenting with your wireless channel if you must use wireless - ethernet is better.

[dholdi]

1 thread per subject is enough.

[Saturday]

Hi, I am new to this forum

LOL, yes you are so we'll forgive the duplicate posts all over the forum (which I'll delete). One post will be enough to get some help, honestly.

[pranavtulsian]

Post your router stats
Sky Netgear DG834GT utility version 0.4
Try experimenting with your wireless channel if you must use wireless - ethernet is better.

Ty for your fast reply.

Yes I have to kinda use wireless :S.

And I do have a desktop that other people in the family use that is connected to the modem with a wire (ethernet cable) and the speed was pretty much the same as my laptop.

How do I change my channel and check my router stats?

Btw Im not sure if I have V1 or V2, how can I check that too?

LOL, yes you are so we'll forgive the duplicate posts all over the forum (which I'll delete). One post will be enough to get some help, honestly.

Sry :S, first I posted in that thread and realised it would be better making my own thread, then I used the Optimizing tool and made a thread about that.

Hope I dint cause to much of a problem :S.

Sry again.

[dholdi]

What colour is your router, the V1 is white and the V2's are black / grey.

[pranavtulsian]

What colour is your router, the V1 is white and the V2's are black / grey.

Mine is white, so I have V1, how do I get u all the other info?

Aha, I found out how to get the stats, these are it:

System Up Time 01:50:58
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 21320 30936 0 593 4392 01:40:59
LAN 10M/100M 906 0 0 26 0 01:50:55
WLAN 11M/54M 30269 49264 0 4102 690 01:50:47

ADSL Link Downstream Upstream
Connection Speed 736 kbps 288 kbps
Line Attenuation 50.0 db 31.5 db
Noise Margin 21.3 db 14.0 db

Idk how to change the channel though.

[Isitme]

Don't bother about changing channels at the moment. Your line is capped, you should phone Sky and ask them to troubleshoot you for a slow connection as you have improved your wiring. Plug into the TEST socket behind the master socket faceplate, using one of the supplied filters. If you are unsure of the test socket check the link below. Phoning after 10.30 pm is the best time to call Sky support.

It looks like you may have a old filtered socket. If you can manage it post a picture on the forum. Sort out your speed first from the Test socket, then we can move on from there.

[dholdi]

how do I get u all the other info?

Use the link I posted above, edited now sorry first one was out of date, and click the detailed stats button.

Idk how to change the channel though.

Go to router setup page, wireless settings, change mode to g&b, then you can select which channel you want to use.

Tho looking at the limited stats you have posted I think the problem may be noise related. Get some stats from both your existing setup and from the test socket.

[pranavtulsian]

Don't bother about changing channels at the moment. Your line is capped, you should phone Sky and ask them to troubleshoot you for a slow connection as you have improved your wiring. Plug into the TEST socket behind the master socket faceplate, using one of the supplied filters. If you are unsure of the test socket check the link below. Phoning after 10.30 pm is the best time to call Sky support.

It looks like you may have a old filtered socket. If you can manage it post a picture on the forum. Sort out your speed first from the Test socket, then we can move on from there.

Yup, I tested using the test socket, I tested both master AND test using the filter that I got in the box and it made no difference.

I will call sky and post a picture tomorrow

Use the link I posted above, edited now sorry first one was out of date, and click the detailed stats button.



Go to router setup page, wireless settings, change mode to g&b, then you can select which channel you want to use.

Tho looking at the limited stats you have posted I think the problem may be noise related. Get some stats from both your existing setup and from the test socket.

The stats are very similar, practically the same.

These are the router stats btw:

ath0 Link encap:Ethernet HWaddr 00:1B:2F:79:E5:7E
UP BROADCAST RUNNING MULTICAST MTU:2290 Metric:1
RX packets:5624 errors:0 dropped:0 overruns:0 frame:0
TX packets:3942 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:841574 (821.8 KiB) TX bytes:2742466 (2.6 MiB)

br0 Link encap:Ethernet HWaddr 00:1B:2F:79:E5:7E
inet addr:192.168.0.1 Bcast:192.168.0.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:5932 errors:0 dropped:0 overruns:0 frame:0
TX packets:4020 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:795867 (777.2 KiB) TX bytes:2821000 (2.6 MiB)

eth0 Link encap:Ethernet HWaddr 00:1B:2F:79:E5:7E
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:360 errors:0 dropped:0 overruns:0 frame:0
TX packets:744 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:43474 (42.4 KiB) TX bytes:229264 (223.8 KiB)
Interrupt:30 Base address:0x6800

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:114 errors:0 dropped:0 overruns:0 frame:0
TX packets:114 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:37744 (36.8 KiB) TX bytes:37744 (36.8 KiB)

ppp0 Link encap:Point-Point Protocol
inet addr:90.199.218.77 P-t-P:87.87.250.13 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:3228 errors:0 dropped:0 overruns:0 frame:0
TX packets:2745 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:2500530 (2.3 MiB) TX bytes:697274 (680.9 KiB)

wifi0 Link encap:Ethernet HWaddr 00:1B:2F:79:E5:7E
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:6042 errors:0 dropped:0 overruns:0 frame:6743
TX packets:4094 errors:65 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:199
RX bytes:1068862 (1.0 MiB) TX bytes:2935134 (2.7 MiB)
Interrupt:32 Memory:b0000000-b0010000

adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: INTR, Upstream rate = 288 Kbps, Downstream rate = 736 Kbps
Tone number SNR
0 0.0000
1 0.0000
2 0.0000
3 0.0000
4 0.0000
5 0.0000
6 0.0000
7 0.0000
8 0.0000
9 0.0000
10 0.0000
11 0.0000
12 0.0000
13 0.0000
14 0.0000
15 0.0000
16 0.0000
17 0.0000
18 0.0000
19 0.0000
20 0.0000
21 0.0000
22 0.0000
23 0.0000
24 0.0000
25 0.0000
26 0.0000
27 0.0000
28 0.0000
29 0.0000
30 0.0000
31 0.0000
32 0.0000
33 28.5625
34 29.0625
35 30.1875
36 31.8125
37 31.9375
38 32.6875
39 34.4375
40 34.2500
41 34.6250
42 35.5000
43 35.0625
44 35.1250
45 32.0000
46 15.8125
47 33.6250
48 34.3750
49 35.0000
50 34.3750
51 33.2500
52 34.2500
53 33.7500
54 32.1875
55 32.8125
56 31.5625
57 30.5000
58 22.8750
59 24.8125
60 29.8125
61 30.9375
62 31.9375
63 31.0000
64 31.8125
65 31.6250
66 31.4375
67 31.3125
68 29.3750
69 26.3750
70 31.4375
71 29.8125
72 30.9375
73 32.1875
74 31.0000
75 32.0625
76 31.6875
77 30.1875
78 31.0000
79 31.0000
80 31.6250
81 30.6250
82 27.0625
83 27.0625
84 25.3750
85 22.8125
86 25.8750
87 29.4375
88 24.0000
89 25.1875
90 29.1250
91 31.5625
92 31.3125
93 33.0625
94 29.8125
95 30.9375
96 32.1250
97 31.0000
98 30.0625
99 33.6875
100 32.3125
101 32.1250
102 32.6875
103 34.0625
104 31.6250
105 32.5625
106 32.4375
107 32.0625
108 32.3125
109 32.0625
110 32.3125
111 30.7500
112 28.4375
113 28.1875
114 30.3750
115 31.0000
116 30.5000
117 27.0000
118 28.6250
119 28.7500
120 27.6875
121 26.2500
122 24.2500
123 12.6250
124 23.8750
125 22.6875
126 23.3750
127 15.3125
128 20.5000
129 20.0625
130 21.5000
131 22.0625
132 19.8750
133 14.4375
134 12.6250
135 15.3750
136 10.8750
137 16.9375
138 13.6250
139 19.7500
140 11.6875
141 22.0625
142 19.8125
143 22.3750
144 21.2500
145 21.3125
146 6.6875
147 20.4375
148 17.5625
149 22.2500
150 19.9375
151 19.8750
152 11.7500
153 13.8750
154 18.3125
155 19.4375
156 15.9375
157 14.7500
158 17.6250
159 16.5625
160 11.3125
161 5.3750
162 14.1875
163 16.1875
164 16.3125
165 14.0000
166 15.5000
167 6.4375
168 15.8750
169 12.0000
170 12.5625
171 4.6250
172 10.3750
173 10.5625
174 8.6875
175 4.9375
176 7.5000
177 8.0625
178 8.0625
179 5.3750
180 4.8750
181 6.9375
182 7.5625
183 7.4375
184 5.5625
185 7.0000
186 4.8125
187 5.8125
188 3.5000
189 5.9375
190 2.9375
191 6.1875
192 0.2500
193 4.3750
194 1.3125
195 2.7500
196 -0.4375
197 -2.2500
198 -7.5625
199 -8.0000
200 -11.5625
201 -12.1250
202 -11.5625
203 -11.3125
204 -11.5000
205 -12.1250
206 -10.6250
207 -11.6250
208 -11.5000
209 0.1875
210 0.1875
211 0.8750
212 -11.4375
213 -11.3750
214 -10.8125
215 -10.7500
216 -10.8125
217 -11.2500
218 -9.6875
219 -12.0625
220 -9.4375
221 -11.5625
222 -9.1250
223 -11.6250
224 -10.8125
225 -12.2500
226 -11.1875
227 -10.8125
228 -10.1250
229 -8.5000
230 -10.1875
231 0.1875
232 -11.5000
233 -11.5000
234 -9.6250
235 -11.1250
236 -11.2500
237 -6.3750
238 -10.6250
239 -9.1250
240 -11.0625
241 -9.1250
242 0.1250
243 -10.5000
244 -11.6875
245 0.0625
246 0.0625
247 -11.3125
248 -11.3750
249 0.0625
250 0.0625
251 -11.3125
252 -11.5000
253 -12.0625
254 -10.9375
255 0.0000
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: INTR, Upstream rate = 288 Kbps, Downstream rate = 736 Kbps
Tone number Hlog
0 -119.0000
1 -102.0000
2 -109.0000
3 -106.4375
4 -115.9375
5 -109.0000
6 -109.0000
7 -112.9375
8 -109.0000
9 -115.9375
10 -109.0000
11 -112.9375
12 -109.0000
13 -112.9375
14 -115.9375
15 -112.9375
16 -115.9375
17 -119.0000
18 -115.9375
19 -112.9375
20 -109.9375
21 -115.9375
22 -115.9375
23 -112.9375
24 -77.6875
25 -73.1250
26 -69.0625
27 -65.2500
28 -61.6875
29 -58.3750
30 -55.4375
31 -52.8125
32 -50.5000
33 -48.5625
34 -46.9375
35 -45.6250
36 -44.6250
37 -43.8125
38 -43.2500
39 -42.8125
40 -42.6250
41 -42.4375
42 -42.3750
43 -42.4375
44 -42.5000
45 -42.6250
46 -42.8125
47 -42.9375
48 -43.1875
49 -43.3750
50 -43.6250
51 -43.9375
52 -44.2500
53 -44.5000
54 -44.8125
55 -45.1250
56 -45.3750
57 -45.7500
58 -46.0000
59 -46.3125
60 -46.5625
61 -46.8750
62 -47.1875
63 -47.4375
64 -47.7500
65 -47.9375
66 -48.1875
67 -48.4375
68 -48.6250
69 -48.8125
70 -49.0000
71 -49.1875
72 -49.3125
73 -49.5000
74 -49.6250
75 -49.8125
76 -49.9375
77 -50.1250
78 -50.2500
79 -50.3750
80 -50.4375
81 -50.5625
82 -50.6875
83 -50.8125
84 -50.8750
85 -51.0000
86 -51.0625
87 -51.1875
88 -51.3750
89 -51.5000
90 -51.6250
91 -51.7500
92 -51.9375
93 -52.1250
94 -52.3125
95 -52.5000
96 -52.6875
97 -53.0000
98 -53.1875
99 -53.4375
100 -53.6875
101 -53.9375
102 -54.2500
103 -54.5000
104 -54.8125
105 -55.1250
106 -55.4375
107 -55.7500
108 -56.0625
109 -56.4375
110 -56.7500
111 -57.1250
112 -57.4375
113 -57.8125
114 -58.1875
115 -58.5000
116 -58.8750
117 -59.2500
118 -59.6250
119 -59.9375
120 -60.2500
121 -60.5625
122 -60.8750
123 -61.1250
124 -61.4375
125 -61.6250
126 -62.0000
127 -62.1875
128 -62.3125
129 -62.5625
130 -62.7500
131 -62.9375
132 -63.0625
133 -63.2500
134 -63.3750
135 -63.5000
136 -63.6250
137 -63.6875
138 -63.8125
139 -63.9375
140 -64.0000
141 -64.1250
142 -64.2500
143 -64.4375
144 -64.5000
145 -64.6250
146 -64.8750
147 -65.0000
148 -65.1250
149 -65.2500
150 -65.5625
151 -65.7500
152 -65.9375
153 -66.1875
154 -66.4375
155 -66.6875
156 -66.9375
157 -67.1250
158 -67.5000
159 -67.8750
160 -68.1875
161 -68.5000
162 -68.8125
163 -69.0625
164 -69.5000
165 -69.8125
166 -70.0625
167 -70.5000
168 -71.0000
169 -71.1875
170 -71.5625
171 -71.6875
172 -72.1875
173 -72.5625
174 -73.0000
175 -73.2500
176 -73.3125
177 -73.8750
178 -74.0625
179 -74.0625
180 -74.5625
181 -74.6875
182 -75.0000
183 -75.1250
184 -75.4375
185 -75.5000
186 -75.6875
187 -76.0000
188 -76.1875
189 -76.1875
190 -76.1875
191 -76.5625
192 -77.1875
193 -77.0000
194 -77.6875
195 -77.6250
196 -77.8125
197 -77.8125
198 -78.1250
199 -78.7500
200 -79.0000
201 -77.6250
202 -80.2500
203 -78.5625
204 -78.5625
205 -80.8125
206 -80.3750
207 -80.6250
208 -80.3750
209 -80.8125
210 -82.5625
211 -87.0625
212 -81.3750
213 -82.4375
214 -83.3125
215 -84.5000
216 -83.6875
217 -83.5000
218 -82.1250
219 -83.9375
220 -84.0000
221 -84.3125
222 -83.7500
223 -86.4375
224 -85.3750
225 -84.3125
226 -85.3125
227 -85.4375
228 -84.3125
229 -83.6250
230 -84.6875
231 -87.0625
232 -84.6875
233 -86.6250
234 -85.2500
235 -85.0000
236 -85.1875
237 -85.6875
238 -85.6875
239 -85.8125
240 -85.1250
241 -85.3125
242 -88.1250
243 -85.3125
244 -88.3125
245 -86.5625
246 -86.8125
247 -85.7500
248 -90.3125
249 -91.3750
250 -85.3750
251 -93.6250
252 -81.5000
253 -79.5625
254 -101.3750
255 -87.1250

ppp0 Link encap:Point-Point Protocol
inet addr:90.199.218.77 P-t-P:87.87.250.13 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:3228 errors:0 dropped:0 overruns:0 frame:0
TX packets:2745 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:2500530 (2.3 MiB) TX bytes:697274 (680.9 KiB)

Uptime 846.04 819.74
Wan up 132.61 116.52
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: INTR, Upstream rate = 288 Kbps, Downstream rate = 736 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 20.4 13.0
Attn(dB): 51.0 31.5
Pwr(dBm): 14.8 1.3
Max(Kbps): 2976 960
Rate (Kbps): 736 288
G.dmt framing
K: 24(0) 10
R: 16 16
S: 4 16
D: 32 8
ADSL2 framing
MSGc: 1 1
B: 24 10
M: 4 16
T: 1 1
R: 16 16
S: 4.6400 17.4545
L: 200 88
D: 32 8
Counters
SF: 43598 43600
SFErr: 0 0
RS: 741180 184798
RSCorr: 19 0
RSUnCorr: 0 0

HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 1286665 0
Data Cells: 54755 0
Drop Cells: 0
Bit Errors: 0 0

ES: 1 0
SES: 1 0
UAS: 48 0
AS: 741

INP: 10.24 5.81
PER: 2.03 1.90
delay: 37.12 34.90
OR: 27.58 29.33

Bitswap: 0 0

Total time = 14 min 5 sec
SF = 45247
CRC = 448
LOS = 1
LOF = 9
ES = 1
Latest 1 day time = 14 min 5 sec
SF = 45247
CRC = 448
LOS = 1
LOF = 9
ES = 1
Latest 15 minutes time = 14 min 5 sec
SF = 45247
CRC = 448
LOS = 1
LOF = 9
ES = 1
Previous 15 minutes time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 1
Last Retrain Reason: 1