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    Bad Microfilter

    This is a discussion on Bad Microfilter within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Yesterday, during a call a whole load of high frequencies and noise came up, it cleared up again. The broadband ...

    1. #1
      naza911's Avatar
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      Bad Microfilter

      Yesterday, during a call a whole load of high frequencies and noise came up, it cleared up again. The broadband went of, but came back on after a while. I though nothing of it, after all it came back on. But then every time the someone would ring I the broadband would go off. So I decided to check the microfilter by picking up the phone with the broadband off and switching it on, and behold there was broadband leak. I am 100% sure this never happened before. Anyway I thought I try and get some new filters of sky but the call reps from god know;s where did not understand and go nowhere after 2 thirty min calls.
      So was just wondering I am just wasting my time as the router is out of the one year warranty, so is it pointless trying to get them to sort it out and should I just go and buy the new filter?


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: Bad Microfilter

      if you can, get a filtered faceplate from adslnation and use that - so long as its convenient!!
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Mystic Eddy's Avatar
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      Re: Bad Microfilter

      Does anyone know who manufactures the microfilters Sky use?
      I Used To Have An Open Mind, But My Brain Kept Falling Out


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      Re: Bad Microfilter

      If you let us know where your router plugs in (master socket or extension?) we can advise the best course of action. Micro filters aren't expensive [removed] but it may make more sense to fit a centralised filtered faceplate which could improve the ADSL performance at the same time!
      Last edited by Saturday; 25-07-08 at 01:21 PM. Reason: Removed advert! This is a members forum not an advertising medium.
      run-IT-direct, For all your networking, ADSL & telecom requirements.

    6. #5
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      Re: Bad Microfilter

      It may not necessarily be a filter fault.

      If you have 2 filters try removing the equipment from the second one so you are left with 1 filter, modem & phone. Now try each filter in socket to see if you get the same results. If both filters show the same problem then it is more likely to be a line fault. If however only one of them shows the problem then you have a duff.
      adslnation

     

     

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