This is a discussion on Bad Microfilter within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Yesterday, during a call a whole load of high frequencies and noise came up, it cleared up again. The broadband ...
- 18-05-08, 09:27 PM #1
Yesterday, during a call a whole load of high frequencies and noise came up, it cleared up again. The broadband went of, but came back on after a while. I though nothing of it, after all it came back on. But then every time the someone would ring I the broadband would go off. So I decided to check the microfilter by picking up the phone with the broadband off and switching it on, and behold there was broadband leak. I am 100% sure this never happened before. Anyway I thought I try and get some new filters of sky but the call reps from god know;s where did not understand and go nowhere after 2 thirty min calls.
So was just wondering I am just wasting my time as the router is out of the one year warranty, so is it pointless trying to get them to sort it out and should I just go and buy the new filter?
- 18-05-08, 09:36 PM #2
- 25-07-08, 12:58 AM #3
- 25-07-08, 07:58 AM #4
Re: Bad Microfilter
If you let us know where your router plugs in (master socket or extension?) we can advise the best course of action. Micro filters aren't expensive [removed] but it may make more sense to fit a centralised filtered faceplate which could improve the ADSL performance at the same time!
Last edited by Saturday; 25-07-08 at 01:21 PM. Reason: Removed advert! This is a members forum not an advertising medium.run-IT-direct, For all your networking, ADSL & telecom requirements.
- 25-07-08, 11:56 AM #5
Re: Bad Microfilter
It may not necessarily be a filter fault.
If you have 2 filters try removing the equipment from the second one so you are left with 1 filter, modem & phone. Now try each filter in socket to see if you get the same results. If both filters show the same problem then it is more likely to be a line fault. If however only one of them shows the problem then you have a duff.adslnation