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    Help with extensions please!

    This is a discussion on Help with extensions please! within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Hi everyone, Im trying to help a friend with their internal wiring. Ok We have a BT master socket in ...

    1. #1
      belalmiah's Avatar
      belalmiah is offline Sky User Member
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      Help with extensions please!

      Hi everyone,

      Im trying to help a friend with their internal wiring.

      Ok We have a BT master socket in the Hallway and have 2 extensions connected to it.

      One extension going into the living room where sky TV & telephone are connected with filter and the other extension is going in to the bedroom also connected with a filter.

      Both extensions are wired into the master socket onto the same IDC connector (on top of one another).

      We also have a third extension going to the office (for broadband & telephone) using a normal 10meter extension plugged into the front of the phone socket with a filter connected.

      However when this third extension is plugged into the front, the other 2 extensions (living room & bedroom go funny and make some beep noise and then go silent with no dial tone).
      But the broadband & telephone work fine in the office.

      So basically when the third extension is plugged in to the phone socket the other 2 extensions go dead.
      However if you take the third extension out, then the other 2 extensions work fine.

      What are we doing wrong & how can I have all three extensions working?

      Im no expert in wiring so any help regarding this would be very much appreciated.

      Thank you


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    3. #2
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
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      Re: Help with extensions please!

      Hi, firstly telephone extensions are bad news for a reliable bb connection and are to be avoided like the plague. If I was you I would either replace the 10m extension with a hardwired cat5e cable to an outlet in your office or locate your router next to the master socket and use a 10 m ethernet cable to your pc.
      It may seem like your bb is working fine but without seeing your router stats I cant comment, what I will say is check the following links for advice on cabling and how to get your router stats.
      Cabling and faceplate help - Sky User - The unofficial support forum for everything Sky!
      Sky Netgear DG834GT utility version 0.4
      any questions then post back
      ps - can u delete the duplicate post - dont worry if not one of the mods will do it
      Last edited by dholdi; 31-10-07 at 10:02 PM.


    4. #3
      belalmiah's Avatar
      belalmiah is offline Sky User Member
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      Re: Help with extensions please!

      Thanks for your reply Dholdi,

      This is for a friend so I cant post any stats yet as I will be seeing them of Friday.

      I will be posting any progress I make soon.
      And I will look into the cat5 cable you mentioned.

      Regards.

    5. #4
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
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      Re: Help with extensions please!

      np mate


     

     

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