Today I received a phone call from the Sky Fibre team, apologising for my level of service I've experienced over the last 10 months regarding the "half speed issue".
He reassured me the Sky Fibre rollout "fix" on Feb 23rd had proved a success and this rollout was now being implemented toSky Fibre Unlimited customers on May 6th.
As compensation I was told £200 was being credited to my account immediately, and indeed I have verified this
This was confirmed by email a few minutes later , which Ive included below.
Hello Bret,
Thank you for getting in touch.
We're sorry you haven't had the best experience from Sky. We're always working to make things better and to apologise, we've credited your account with £200.00.
If you need any more help, please don't hesitate to get in touch
Thank you for continuing to be a Sky customer.
The Sky Team
I shall keep this link updated come May6th and hopefully we can all finally draw the line under this long going Saga.