It was nice to see the VM Twitter Team having a bit of banter on Twitter today rather than being all corporate.

It started with this;

I think, for the sake of clarity, @adam_pope should probably say waiting for a "Virgin media engineer", rather than "Virgin engineer"

Their reply,

@lgladdy Hmm, all our engineers are very experienced, and I'm sure its not their first time ^MKa

My reply,

@virginmedia @lgladdy pmsl VM do have a sense of humour.

Their reply,

@SkyUser Why thank you We like to make sure everyone is having fun! =) ^MKa

My reply again,

@virginmedia Nice to see a relaxed policy for interaction with customers not just a corporate stance. Keep it up! (sure theres a pun there)

And their final reply,

@SkyUser I'm sure there is, especially with our Virgin engineers but we won't go there ;P EW

Normally VM have a pretty poor reputation on here, but this made me see the company through a different light. Well done chaps / lasses.