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    upstream and downstream running at 128kps

    This is a discussion on upstream and downstream running at 128kps within the Asking for help forums, part of the Broadband Technical Help category; no other router to try. sky have threatened to invalidate my ticket id if im not available when they called ...

    1. #11
      trevor54's Avatar
      trevor54 is offline Sky User Member
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      Re: upstream and downstream running at 128kps

      no other router to try.
      sky have threatened to invalidate my ticket id if im not available when they called for the 3rd time. (previous 2 times i was at work) even tho i specifically asked them not to call b4 5pm.

      i feel a rant coming on when they call again


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    3. #12
      trevor54's Avatar
      trevor54 is offline Sky User Member
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      Re: upstream and downstream running at 128kps

      hoorah!! finally got thru to tier 3. to my non-shock it turned out i was capped after all, and the guy at the other end of the phone fixed the problem in around 3 seconds flat.
      why the other dozen or so people i spoke to couldn't spot this i don't know.

      anyway, thanks to everyone who replied to this thread.

    4. #13
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      Re: upstream and downstream running at 128kps

      Well, I don't want to say "I told you so", but "I told you so".

      I've said it a dozen times before, but the non-muppets on Sky support are in the minority! (There do seem to be a small number of good ones having said that.)
      IQ album "Dark Matter" artwork reproduced with permission. See www.gep.co.uk/iq for more information.

     

     
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