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    Modem Q???s

    This is a discussion on Modem Q???s within the Asking for help forums, part of the Broadband Technical Help category; I am curently with F2S and awaiting connection to Sky. I am connected through a wireless modem/router. Additionally, I have ...

    1. #1
      jennifer's Avatar
      jennifer is offline Sky User Member
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      Modem Q???s

      I am curently with F2S and awaiting connection to Sky. I am connected through a wireless modem/router. Additionally, I have my USB modem configured for connection if I need it AND a dial up connection if all else fails.

      Will Sky allow me to use my USB modem as a standby? (after obtaining my username/password from the Netgear). Also, do they provide a dial up service in case of ADSL outages?

      Jennifer


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    3. #2
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Re: Modem Q???s

      Hi Jennifer

      To be honest the answer is no to both questions but if you were to use any other device to connect they would not give you any support.

      Move to the tech forum
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    4. #3
      jennifer's Avatar
      jennifer is offline Sky User Member
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      Re: Modem Q???s

      I understand using a non Sky modem breaks the T&Cs, but would the dial up and USB modems actually work? I have read posts about defective Sky Netgear Routers and also a recommendation to enable another means of connecting soon after receiving the Sky modem.

      JH

    5. #4
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Re: Modem Q???s

      There is no dialup and as you are on the or will be on the Base package and thats only 2MB you should have no problems using the USB or router to connect.

      Untill you are connected and have used the router for the first time there is no way of getting your login details so you will have to wait utill then anyway.

      Good luck for the 15th
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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