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    Desperate for help

    This is a discussion on Desperate for help within the Asking for help forums, part of the Broadband Technical Help category; Hello I wonder if anyone can help me as I am getting desperate: moved house and signed up to sky ...

    1. #1
      fpa's Avatar
      fpa
      fpa is offline Sky User Member
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      Desperate for help

      Hello

      I wonder if anyone can help me as I am getting desperate: moved house and signed up to sky 10 days ago but their router is not being delivered for almost a week now because of the snow (~1 foot here). That's a huge issue for me as I cannot go to work and I cannot work from home either and could even loose my job because of this...

      To use a non-sky router, can I get the username/password in any other way other from the sky router? And will sky never give me this over the phone?

      Thank you for any help


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    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      Re: Desperate for help

      Sky have been known to provide the username / password, but their staff aren't supposed to.

      I'm not sure being sacked due to snow would stand up at an employment tribunal.

    4. #3
      fuzzy logic's Avatar
      fuzzy logic is offline Sky User Member
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      Re: Desperate for help

      Well, if sky don'r help you, you could try to buy a Sky router on ebay, if you can find a seller willing to email you the details required to obtain the username and password from the https://www.cm9.net/skypass/ site before posting it to you. The log in should work on your connection providing the router hasn't been blacklisted.

      Get a white one if you can as it is the best sky router and only requires the MAC code to generate the password. And avoid the d-link one, as it requires software to extract the password.

     

     

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