Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Help req'd setting up non sky (DG834G v3) router

    This is a discussion on Help req'd setting up non sky (DG834G v3) router within the Asking for help forums, part of the Broadband Technical Help category; Hi All, I'm new to the forums so please go easy on me. My situation is this. I have been ...

    1. #1
      central's Avatar
      central is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Feb 2010
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Help req'd setting up non sky (DG834G v3) router

      Hi All,

      I'm new to the forums so please go easy on me.

      My situation is this.

      I have been having trouble with my original Sky Router (DG834GT) ever since it overheated a few weeks ago.

      I rang sky and they said they they'll send me a new router out FOC which i'd expect, however it's not due to arrive for another 5 days.

      Now i have another NG DG834G v3 which i would like to setup to use in the meantime but am having trouble getting it to work.

      I have accessed obtained what i think to be my username and password from a password generator found on this site however i get a "Chap authentication failed" when applying these credentials.

      Can you advise me what i'm doing wrong?

      I'm probably missing something really obvious.

      Regards

      Tony


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Help req'd setting up non sky (DG834G v3) router

      If you have entered the following correctly, the username and/or password are wrong.
      Encapsulation: PPPoA
      VPI......................0
      VCI:....................38
      Multiplexing:,,,, VC

      If you have the GT or the 934g router there are other ways to get your password and username. Installing the Sky Router Tool is probably the best as it gives more options. Download it from http://www.skyuser.co.uk/forum/techn...uter-tool.html

      It will run in XP, Vista and Win 7,

      For the GT you can also install James firmware, available from here -
      http://www.skyuser.co.uk/forum/techn...34gt-2.html#58 this involves upgrading the firmware which is a bit more involved.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION