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    acer laptop wont connect wirelessly

    This is a discussion on acer laptop wont connect wirelessly within the Asking for help forums, part of the Broadband Technical Help category; I was wondering if someone could help. I bought my son an acer laptop for christmas but it wont connect ...

    1. #1
      sufos's Avatar
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      acer laptop wont connect wirelessly

      I was wondering if someone could help.

      I bought my son an acer laptop for christmas but it wont connect to wireless connection. It says on wireless network page that it is conected but on bottom right corner of screen it says connected, no signal and speed 1.0 but then it changes to excellent signal but speed only 1.0 and wont connect to internet.

      really dont know how to resolve this issue, any ideas???


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      Re: acer laptop wont connect wirelessly

      I would check what key was put in, if the WPA key on the label was entered in lower case it will tell you that you are connected and then not work. The Key needs to be entered in all capitals. Other than that it could be the router wireless channel needs changing. On a pc that is working on the router go to 192.168.0.1
      user name is admin
      password is sky
      Go into wireless settings and check key in use and channel. If it's Auto for channel I would suggest changing to 13 and clicking the save changes button at the bottom.

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      Re: acer laptop wont connect wirelessly

      hi, thanks for your quick reply,
      I have tried this and my wireless doesnt show up at all on this channel.

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      Re: acer laptop wont connect wirelessly

      Then try another channel, you need to find a clean channel to use. Try 11 and work down.

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      Re: acer laptop wont connect wirelessly

      i have quite a few other devices connected wirelessly how would i know if any clean channels left?

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      Re: acer laptop wont connect wirelessly

      I think you are probably using the Acer Wireless Manager, if you are, try the Windows one. Asuming you are using Vista/Win7, press the windows key and type lan ip and hit enter. Right click the wireless adapter icon and select Properties. Clcik the Wireless Networks tab, tick the box at the top opposite 'Use Windows to manage my wireless network'. Fill in the details as required.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: acer laptop wont connect wirelessly

      Im using xp and definetley on windows manager, I have been trying without success to get this to connect for days now, I have tried all 13 channels on router now and still nothing, I keep thinking it must be me doing something wrong but it doesnt seem that way.
      What should the mode be set as on router as currently it is 54g auto.

      thanks for everyones help by the way

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      Re: acer laptop wont connect wirelessly

      If other things are on the wireless and working then I would point to the laptop, especially if the router is set to broadcast it's SSID and cannot be seen by one thing out of about 4. One thing to check is that the SSID is being broadcast before you worry about other things. Can the laptop see anything at all on it's wireless or is it just the router it doesn't see??

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      Re: acer laptop wont connect wirelessly

      What should the mode be set as on router as currently it is 54g auto.
      I am not familiar with the Sagem but if you have 54g Performance try that.

      You might also want to try giving the laptop a fixed address. Go to the LAN Properties, select Internet Protocol TCP/IP (Ver 4 if you also have Ver 6) click the Properties button, then Select 'Use this IP address' and put in the following.
      IP address...........192.168.0.100.
      Subnet................. 255.255.255.0
      Gateway................192.168.0.1.

      DNS Servers
      Preffered.............208.67.222.222
      Secondary..........208.67.222.220.
      After doing this reboot the laptop.

      Also check in the Wireless settings of the router that a wireless access list has not been set. If you see a single button saying Setup Access List or similar, it has not been set so you can rule that out.

      You can find the best channel by downloading Netstumbler from the link below. This will tell you what channels are in use in your area. Choose a channel as far as those in use as possible. If you are going to use Vista Inssider is better.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: acer laptop wont connect wirelessly

      thanks everyone i will give both above a try and let you know if i have any success.

      thanks

     

     
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