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    Download corruption

    This is a discussion on Download corruption within the Asking for help forums, part of the Broadband Technical Help category; Hello, I'm not sure where to post this, so I hope this is the right place. As of about a ...

    1. #1
      Bonkstar's Avatar
      Bonkstar is offline Sky User Member
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      Download corruption

      Hello,

      I'm not sure where to post this, so I hope this is the right place. As of about a week, I have been unable to download any files without them corrupting. I am using the Sagem F@ST 2504 router, and all three computers in my house (two are wired, one is wireless) I am unable to download a complete file. Two of my computers use XP and the other uses Vista, so I'm pretty sure it's not an issue with my OS or my connection strength (which is strong). My Playstation 3 is also unable to download and install patches, which leads me to believe it's ont anything malicious on the computers either.

      The only thing I can pin it down to is a faulty router, but I have no way to test this. Is there any other way downloads could corrupt like this, or should I ring up Sky and ask for a replacement?

      Thanks


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    3. #2
      Monkey_Dams's Avatar
      Monkey_Dams is offline Sky User Member
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      Re: Download corruption

      Hi there ! did you manage to fix the issue ?
      I have got the same problem here with desktop, laptop and PS3 that I can't get to update.
      I've wrote to Sky Customer service and waiting for their feedback, but I reckon it's a router fault, and am waiting for a replacement.
      It seems that it's not a virus of some sort but basically the files are not getting download completly and therefore when you try to open them they appears as corrupted. It showed also when download simple JPG photos.
      I will try using a different router next week if I can to see if it fixes the issue.
      Cheers

     

     

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