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    High Ping Problems

    This is a discussion on High Ping Problems within the Asking for help forums, part of the Broadband Technical Help category; Hello, Hope someone can help me this is driving me crazy. I am on ADSL2 Line, 16MB - DownStream Connection ...

    1. #1
      NathanKent's Avatar
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      High Ping Problems

      Hello,

      Hope someone can help me this is driving me crazy.


      I am on ADSL2 Line, 16MB -

      DownStream Connection Speed 4416 kbps
      UpStream Connection Speed 768 kbps

      I get good download speeds of about 600KBps but download speed has nothing to do with ping so i have heard.

      Sometimes it reached 5012kbps but that dont bother me. Its my pings that are pretty high when playing games. I can play on UK servers fine with 40-55 Ping. But if i go on other servers i get 95-120 Ping. My friends on Sky or Virgin get 60 Pings.

      Please dont say do a virus scan because its nothing to do with that it has been like this for a long time even on my old PC.

      Thanks
      Last edited by NathanKent; 02-10-08 at 08:58 PM.


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    3. #2
      dholdi's Avatar
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      Re: High Ping Problems

      Have you asked for your max delays to be reduced ?
      A quick search of the forum will reveal all, tho heres a starter for 10
      Sky User - The unofficial support forum for everything Sky! - Search Results
      Also post the stats from your router, which will show if there are any problems with your wiring.
      Last edited by dholdi; 02-10-08 at 10:20 PM.


    4. #3
      NathanKent's Avatar
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      Re: High Ping Problems

      Quote Originally Posted by dholdi View Post
      Have you asked for your max delays to be reduced ?
      A quick search of the forum will reveal all, tho heres a starter for 10
      Sky User - The unofficial support forum for everything Sky! - Search Results
      Also post the stats from your router, which will show if there are any problems with your wiring.
      That link you sent me does not work. No such thread. I have not asked for my max delays reduced do i ring Sky and they will do this for me?

      Stats :


    5. #4
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      Re: High Ping Problems


      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: High Ping Problems

      Whats the number to ring to get hold of Tier 3?

      Do i just ask them to turn my max delays to 8? also will they understand what that means?

      Thanks

    7. #6
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      Re: High Ping Problems

      You maybe better using the Kana Form

      http://www.skyuser.co.uk/forum/sky-b...ly-2008-a.html

      Numbers on there as well.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    8. #7
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      Re: High Ping Problems

      you can ring tier 3 if you want...don't expect much, though...













      (tier 3 don't exist any more - just CST)...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
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      Re: High Ping Problems

      Ok what person or number do i ring to ask to change this setting?

    10. #9
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      Re: High Ping Problems

      Quote Originally Posted by NathanKent View Post
      That link you sent me does not work. No such thread.
      Sorry, it was only the results of a search for max delays anyway.


    11. #10
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      Re: High Ping Problems

      When i ring 08442 410 515 (UK) , what / who do i ask for to get my max delays set to 8?

     

     
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