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    Weird Connection Problem

    This is a discussion on Weird Connection Problem within the Asking for help forums, part of the Broadband Technical Help category; Hi all I have been having this problem with my broadband for nearly a month now, have been with sky ...

    1. #1
      pubmaster's Avatar
      pubmaster is offline Sky User Member
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      Weird Connection Problem

      Hi all

      I have been having this problem with my broadband for nearly a month now, have been with sky for about 2 years and my broadband has been troble free.

      It all started about a month ago, my connecion kept droping out after about 5 mins on the internet, close down IE then go straight back on and everything is fine for about 5-10mins, then it loses connection again. This happens all through the day non stop, never letting me stay connected for longer than 30 mins at any one time.

      The weird thing is, if i am just viewing pages over the net then i keep getting dissconnected, BUT if i run Utorrent and am downloading or just uploading i get a great connection! but as soon as i try to surf the net at the same time the problem comes back, after 5-10mins IE goes off and Utorrent stops downloading/uploading. and as soon as i come off IE my Torrents kick back in again but not the other way round, i have to come off IE.

      I thought it might be something in IE 7 but i have never had this problem before, i get the same problem even after reformating and changing from XP to Vista. i must have formated about half adozen times over the last month, i have had a new router of Sky {no difference} they have checked my line {no problems} my router is plugged into the master socket {no extensions} my download speeds {as long as i check it in the first 5 mins} is always very good, i never have problems with downloading or uploading, its just IE that seems to be having a problem.

      Any help would be greatly appreciated {dont want to change from IE if i can help it}


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    3. #2
      Postman Pat's Avatar
      Postman Pat is offline Sky User Member
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      Re: Weird Connection Problem

      Can you post your router stats please and confirm if they are taken from the master socket and not wireless

    4. #3
      pubmaster's Avatar
      pubmaster is offline Sky User Member
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      Re: Weird Connection Problem

      System Up Time 241:35:11
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 21303096 21470358 0 1521 6004 183:45:28
      LAN 10M/100M 21696962 21632556 0 586 1697 241:35:08
      WLAN 11M/54M 20640 0 0 5 0 241:35:00


      ADSL Link Downstream Upstream
      Connection Speed 14335 kbps 796 kbps
      Line Attenuation 32.0 db 18.4 db
      Noise Margin 7.6 db 15.0 db



      Three attempts to post my stats before IE dropped out, and my P.C. is conected by cable to the router, not wireless. Hope this helps.

    5. #4
      Postman Pat's Avatar
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      Re: Weird Connection Problem

      Can you confirm if these stats are taken from the test socket which is behind the master socket. You also need to provide your full stats if you are using the netgear 1 router

      Sky User - The unofficial support forum for everything Sky! How to get your router statistics

    6. #5
      pubmaster's Avatar
      pubmaster is offline Sky User Member
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      Re: Weird Connection Problem

      I am just having a problem getting my detailed stats, have downloaded and installed "Mossywell's Bounce Sky Router" but it keeps saying it "WARNING, Problem communicating with router. Auto-reboot functionality is now disabled"

      if Bounce sky router is running, then i cant connect to the net, if i exit it i can connect.

      And my router is plugged into the test socket behind the master socket.

    7. #6
      Postman Pat's Avatar
      Postman Pat is offline Sky User Member
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      Re: Weird Connection Problem

      Can you put in your profile what router you have , will be easier for us to help

    8. #7
      pubmaster's Avatar
      pubmaster is offline Sky User Member
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      Re: Weird Connection Problem

      I have the White Netgear DG834GT firmware version V1.03.87

     

     

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