I'm having trouble connecting to my work network with the vpn provided by vodafone for work.

I'm told there are no known issues for sky broadband customers when using this vpn.

I can't seem to get past the router to the external internet.

Basically I connect to the router (Netgear DG834GT) via wire and I can ping the router from the router... and I can ping back the router from the work laptop successfully.

When I try the vodafone client for vpn I can't get past the authentication stage.

So you'd immediately assume that I may have got the username and password incorrect, not at all as I have tried to connect to the vpn via dial up and it works right up until the thin client stage where the browser is opened but cannot open due to it timing out.

Any help would be appreciated.