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    Not receiving some free to air channels

    This is a discussion on Not receiving some free to air channels within the Asking for help forums, part of the Broadband Technical Help category; Hi, I watch the majority of free to air channels via a Sky digibox in France. Recently some channels do ...

    1. #1
      romeohotel's Avatar
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      Not receiving some free to air channels

      Hi, I watch the majority of free to air channels via a Sky digibox in France. Recently some channels do not work - for example I can receive BBC1 but not BBC2. The sky welcome channel does not work. I receive the message "There is a technical problem with this channel please try later" the message then goes to "Satellite signal not being received" The latter is not the case as I can manually tune to BBC1 etc.
      Help please, Robin.


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    3. #2
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      Re: Not receiving some free to air channels

      how do you mean you can manually tune to BBC 1?

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      Re: Not receiving some free to air channels

      unplug your sky box for a minute or so then plug it back in, let it power up itself without pressing any buttons then look at the sky welcome channel, if no probs then its fixed, its just the sky box craps up now an again(it happened to me).

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      Re: Not receiving some free to air channels

      Hi RickyC, After rebooting the Sky welcome screen says "For your information" "No satellite signal being received" but if I click 101 on the remote BBC 1 appears. But I cannot tune all channels this way.

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      Re: Not receiving some free to air channels

      hmm strange on the error message there should be a number in the top right hand corner what is it?

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      Re: Not receiving some free to air channels

      Just rebooted again!! Searching for listings came up followed by "There is a tech fault with this channel please try later" #30 in top right corner. 101 on remote still works.

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      Re: Not receiving some free to air channels

      you may need to ring up your suppliers, for your sky box + satelite dish, as you live in france. As they can get in touch with sky and ask them your problem and your suppliers may get an engineer to look at your sky box + satelite and find the problem.

      Been as re-booting, doesnt work.

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      Re: Not receiving some free to air channels

      yup seems to me taht your dish is slightly out of alignment or something wrong with your LNB, you will have to ask for the help of the people who fitted the dish and box! And remember do not contact sky directly it is illegal to watch sky digital out of the UK!

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      Re: Not receiving some free to air channels

      Thanks for the input guys - I will get a local supplier to check dish and LNB.

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      Re: Not receiving some free to air channels

      no problem , hopefully it is not to costly!

     

     

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