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    Cant log into other alternative router

    This is a discussion on Cant log into other alternative router within the Asking for help forums, part of the Broadband Technical Help category; Ok Ive managed to obtain user name/password and Im trying to log into my old router. When I plug it ...

    1. #1
      jswarb001's Avatar
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      Cant log into other alternative router

      Ok Ive managed to obtain user name/password and Im trying to log into my old router. When I plug it in the admin and user name box comes up so I type in the details and it just kicks me out and goes back to the user name box again as if the details are incorrect. Ive checked the details and even copied and pasted the details in but it keeps denying access.

      Am I missing something here?
      thanks for any help


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    3. #2
      fihart's Avatar
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      Re: Cant log into other alternative router

      You need to specify which model of router you're talking about.

      If you'd previously set your own password, perhaps it's reset to the defaults.

      Assuming it's a Netgear or other popular brand, the User name is usually admin and the default Password is likely to be password or 1234.

    4. #3
      Zurtex's Avatar
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      Re: Cant log into other alternative router

      Yeah it could of been reset for some reason, in which case the default username is admin, default passwords I've found to generally either be admin or password. But you should have documentation or be able to find that online.

      If that isn't the case, you could reset the router yourself and type in the default username and password.

    5. #4
      jswarb001's Avatar
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      Re: Cant log into other alternative router

      Ok excuse my ignorance on this but where then do you enter the user name/paasword obtained from the sky router? (My other router is a Netgear D834PN by the way)

    6. #5
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      Re: Cant log into other alternative router

      I'm a bit confused by your posts.

      Which passwords/usernames are you talking about? There is one set which will let you log into the router and another set which will allow your router to log into Sky ADSL. The former will vary from router to router (make dependent) but may have been/can be changed by the user. The latter are specific to the Sky service and are hidden in the Sky router. They can be extracted with appropriate tools and used as the ADSL details in another router to allow it to work with the Sky service.

      Just checking - you're not trying to log into your old router with your Sky ADSL details are you?

    7. #6
      jswarb001's Avatar
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      Re: Cant log into other alternative router

      Obviously Im confused. I thought you needed to log in to old router with the sky settings but from what you are saying you merely need to log in with the old user/passwords which are "admin" and "password". What Im confused about is where you then enter the user name/password from the sky router to enable the old router to work? I have extracted the sky password etc but where do these have to be entered on my old router?

      thanks

    8. #7
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      Re: Cant log into other alternative router

      Right so that's a bit clearer

      Yes, log into your old router with the appropriate details then go to the set up page (can't be more specific as I don't know the router). There you need to enter the username and password in the appropriate boxes - I'd advise cutting and pasting rather than typing. Other details you may need are:
      • Encapsulation: PPPoA
      • VPI/VCI: 0/38
      • Multiplexing: VC


      You will find this information here: http://www.skyuser.co.uk/forum/askin...tions-faq.html

      Always check the stickies first

      Thread moved to correct forum

    9. #8
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      Re: Cant log into other alternative router

      Ok sorted thanks

     

     

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