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    no green interlight on router?

    This is a discussion on no green interlight on router? within the Asking for help forums, part of the Broadband Technical Help category; Hi, Someone please help me. I have a strange problem with my broadband connection. I have taken broadband with SKY ...

    1. #1
      satish_141's Avatar
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      no green interlight on router?

      Hi,

      Someone please help me. I have a strange problem with my broadband connection. I have taken broadband with SKY and the connection went live about a month ago. Sky have given me a Netgear wireless router using which I am trying to access my broadband connection. I have tried connecting the router to all 3 sockets that we have at home using micro filters. I get the phone signal OK, I mean I am able to make and receive phone calls on the master socket and also all other sockets. But when I connect the Netgear router and the telephone to the master socket using a micro filter, the router does not pick up the broadband signal? I have checked with SKY and they have done a WHOOSH test on my line and say that the broadband is gone live and it should work. I spoke to BT and they say that there is no problem with the line and therefore cant help it. I have changed 3 different micro filters as well, but never managed to the broadband signal on to the router. Therefore my first question is
      1) how do I know whether broadband signal is coming into my BT master socket?

      because if this is confirmed for sure than I can check whether there is a problem with the router is picking up the signal. I am not doubting on the micro filter as I am using an old one that worked fine with my previous broadband provider at my old home address. Please someone help me. I am desperate for suggestions. Thanks a lot.


      Regards,

      Satish


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    3. #2
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      Re: no green interlight on router?

      Hi

      Plug your router direct into the test socket

      http://www.skyuser.co.uk/forum/view.php?pg=master

      and see if the green i light comes on - try unplugging all other items plugged in.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Re: no green interlight on router?

      I have removed the same post from about 3 other forums, please keep to one thread per problem.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    5. #4
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      Re: no green interlight on router?

      Hi NewsReadR,

      Thank you very much for your help. I will try it out later today and see what happens.

      Regards,

      Satish

    6. #5
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      Re: no green interlight on router?

      The input from me for your answer.

      I have tried to connect my OLD USB modem directly to my master socket using a microfilter and the ADSL light DOES NOT come up?

      Also as suggested I have opened the master socket face place to see if I could try connecting to a BT test socket, but there IS NO TEST SOCKET ? I dont know why?

      any more suggestions please reply.

      Thanks,

      Satish

     

     

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