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Sky Broadband and PS3 DNS errors

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This tutorial will show you how to change the DNS settings in your Sony PS3 if you are getting DNS errors

Over the last few months, there have been more and more posts about using a Sony PS3 on Sky Broadband, and problems using Sky's DNS service. Although it is impossible to point the finger at Sony, it would appear to happen after updates received by the PS3 from Sony.

First step is to try putting OpenDNS servers into it instead of the default Sky ones and you may find that resolves your issues. I would think you would have to use 'expert mode' or such like, instead of the 'easy' mode. The servers to use are and It would also probably be better if you also give the PS3 a static address, something like this will keep it well clear of other addresses and avoid conflicts.

We will add further information to this to help you further in the future. In the meantime, if you are having errors and wish to ask others, please use this thread. Sony PS3 DNS error on Sky Broadband.

Comments (14 posted):

Ste Roberts on 21 May, 2009 21:43:01
Thank you for those settings!!! after hours of messing about with WEP keys ETC The settings you have displayed worked straight away. once again THANK YOU
Damon on 26 May, 2009 00:21:48
Utter nonsense why should people have to do this? Sky are really pushing it. Its unrelated to any PS3 updates.
LiamMc03 on 28 May, 2009 13:50:27
Easy to solve, by a 360. ;)
Slava on 28 May, 2009 19:21:34
Ok so this solves the issue of DNS errors but the speed is not the same as it used to be. Everything is constantly slow. Is it not possible to provide an alternative SKY DNS number or do we not pay enough for the broadband to have to resort to free online services???
LooieENG on 19 June, 2009 10:25:00
What's wrong with OpenDNS? It's probably BETTER than Sky anyway..
kail on 20 June, 2009 16:37:42
I don't think OpenDNS, despite the servers being in San Francisco, would cause your whole connection to slow down. These are, after all, just DNS requests (resolving names into IP numbers).
wellwell on 25 June, 2009 16:44:59

Sky apology.
adi on 13 October, 2009 18:25:41
well i tried to do the dns and it worked however when i tried to go on the ethernet again it could find the ip address but not te dns after following your instructions
Matt on 06 December, 2009 20:04:34
I dont have broadband in my home. How can i access the internet via my ps3. I have a dns error and unable to fix it
Paul on 21 January, 2010 19:27:00
@ Matt...are you for real? Easy answer= get Broadband.
stu on 25 February, 2010 11:03:11
@kail - OpenDNS is a geographically load-balanced service, they have servers in the UK since 2006, see here: http://blog.opendns.com/2006/12/31/live-from-london-its-opendns/
bob on 03 March, 2010 19:43:14
i have just purchased a lap top- how do i put my sky broadband on to it?
yogesh on 01 April, 2010 22:51:38
What needs to be done when its repeatedly asking for the IP address on PS3 even if u have assigned it manually.
Would ther be any procedure?
yogesh on 01 April, 2010 23:00:01
What needs to be done when its repeatedly asking for the IP address on PS3 even if u have assigned it manually.
Would ther be any procedure?

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