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How to use the SkyUser Router Stats Tool

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This tutorial shows you how to use the SkyUser Router Stats Tool, to check and retrieve your Sky Router Stats.

 

SkyUser - Sky Router Stats Tool

1) Download the SkyUser Ping and Router Stats Tool and save to your desired location

2) Click on the Pinger.exe file that you have just downloaded in step 1

3) Click on the Router tab top left hand corner

4) Enter the Sky Router IP address, by default this is 192.168.0.1

5) Select the Sky Router that you have. If you have the default router and have not modified the Firmware, choose from:

  • White Sky Netgear DG834GT (V1) - choose this option Netgear DG834GT [Sky Firmware] V1
  • Black Sky Netgear DG934G (V2) - choose this option Netgear DG934 [Sky Firmware] V2
  • Black Sky Sagem F@ST2504 (V2) - choose this option Sagem F@ST 2504 [Sky Firmware]

Ping Tool

6) Click the Get Router Statistics button

7) A popup window will open for you to enter your router username an password. By default these are:

  • Username: admin
  • Password: sky

8) Enter the default username and password, unless you have changed these yourself. In that case, use the new username and password that you have since assigned

Ping Tool

9) Highlight the stats by left clicking and then drag the mouse to the end of the text

Ping Tool

10) Click the Copy Statistics button

11) You should now see on the left hand side a window displaying your Sky Router stats, they are also contained in the Clipboard

12) Now, just paste your stats into your forum post or thread

eg:

NetGear DG934 [Sky Firmware] V2

ADSL LinkDownstreamUpstream
Connection Speed7072 kbps768 kbps
Line Attenuation46 db26 db
Noise Margin2 db7 db

 

This tool is completely free of charge for our guests and our members, and was coded for us by UseLess.

 

Comments (37 posted):

Briton on 05 March, 2009 12:02:36
avatar
Great tool. Thanks to Useless and this site.
robthemod on 11 April, 2009 12:05:11
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Hello,

My stats detailed below. I think they are quite good?

NetGear DG934 [Sky Firmware] V2-Black

System Up Time: 52:13:58
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA5857519461620378561952:13:10
LAN100M/Full1735519157228506486146052:13:53
WLAN11M/54M22114111100791152:13:41
robthemod on 11 April, 2009 12:07:15
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sorry, meant to post this. Doh!

ADSL Link Downstream Upstream
Connection Speed 13309 kbps 789 kbps
Line Attenuation 23 db 12 db
Noise Margin 15 db 8 db
dickyf on 16 April, 2009 13:26:22
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NetGear DG834GT [Sky Firmware] V1-White


System Up Time 315:26:03
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA65405110041270841001315:24:29
LAN10M/100M259620050315:26:00
WLAN11M/54M103707510308810102099315:25:52


ADSL LinkDownstreamUpstream
Connection Speed2048 kbps384 kbps
Line Attenuation33.0 db21.0 db
Noise Margin28.4 db14.0 db
markf on 27 April, 2009 16:37:50
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Hi all, I've tried this and these are my results, I'm an ex cable customer used to a 20 mb connection so not sure how good this is. The results were taken at 16.37hrs on a weekday, if that matters !
Cheers,
Mark.

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 4701073 8199083 0 2836 40627 24:00:53
LAN 100M/Full 8772619 5026149 0 2546 305 453:26:34
WLAN 11M/54M 10644336 9940457 0 834 1018 453:17:10
ADSL Link Downstream Upstream
Connection Speed 11260 kbps 792 kbps
Line Attenuation 32 db 19 db
Noise Margin 10 db 4 db
paul on 09 June, 2009 15:47:44
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NetGear DG934 [Sky Firmware] V2-Black

System Up Time: 00:31:38
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA682171120513308900:29:56
LAN100M/Full727970480300858600:31:33
WLAN11M/54M1690011000:31:21
ADSL LinkDownstreamUpstream
Connection Speed6086 kbps764 kbps
Line Attenuation34 db18 db
Noise Margin5 db17 db
Norfolk on 23 June, 2009 22:12:39
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Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 1484 1923 0 414 3568 00:09:29
LAN 100M/Full 4759 2444 0 5394 644 00:09:53
WLAN 11M/54M 1578 0 0 121 0 00:09:41
ADSL Link Downstream Upstream
Connection Speed 7616 kbps 448 kbps
Line Attenuation 21 db 12 db
Noise Margin 11 db 19 db
Rabt on 02 July, 2009 19:49:07
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NetGear DG834GT [Sky Firmware] V1-White

ADSL LinkDownstreamUpstream
Connection Speed3040 kbps768 kbps
Line Attenuation42.0 db27.0 db
Noise Margin8.7 db13.0 db
on 14 July, 2009 16:21:56
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System Up Time 19:40:35
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 3357 4381 0 740 5880 00:13:34
LAN 10M/100M 657210 615683 0 8923 1144 19:40:32
WLAN 11M/54M 6682 820 0 26 1 19:40:24


ADSL Link Downstream Upstream
Connection Speed 3776 kbps 288 kbps
Line Attenuation 34.0 db 22.5 db
Noise Margin 11.8 db 13.0 db
Mr Really Annoyed at my internet on 14 August, 2009 18:11:31
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ADSL Link Downstream Upstream
Connection Speed 768 kbps 416 kbps
Line Attenuation 51.0 db 31.5 db
Noise Margin 21.4 db 13.0 db
Andrew on 04 September, 2009 09:07:23
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my connection is terrible because bt wont upgrade the lines around here. let me know what you think.

ADSL Link Downstream Upstream
Connection Speed 382 kbps 480 kbps
Line Attenuation 66.0 db 39.5 db
Noise Margin 9.1 db 9.5 db
james on 05 September, 2009 09:05:07
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Sagem F@ST 2504 [Sky Firmware]

Router StatisticsSystem Up Time: 88:52:46
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA59576411916850009:47:58
LAN 610000088:52:46
WLAN 511912028640030025082:50:16
ADSL LinkDownstreamUpstream
Connection Speed16917 kbps1186 kbps
Line Attenuation27.5 db13.7 db
Noise Margin6.4 db6.5 db

Poll Interval: (secs)
waddi on 12 September, 2009 00:31:04
avatar
Sagem F@ST 2504 [Sky Firmware]

ADSL LinkDownstreamUpstream
Connection Speed7004 kbps606 kbps
Line Attenuation48.0 db26.8 db
Noise Margin4.0 db17.5 db
Brownie on 24 September, 2009 09:29:29
avatar
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 42708 54481 0 1781 34545 00:31:07
LAN 10M/100M 1346 1007 0 761 89 00:31:28
WLAN 11M/54M 52189 41876 0 33829 2015 00:31:21


ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 9.0 db 6.0 db
Noise Margin 12.3 db 24.0 db

is this good or bad lol
fullspizz on 12 October, 2009 17:06:39
avatar
System Up Time 00:13:14
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 2873 3879 0 643 4639 00:12:14
LAN 10M/100M 4813 4056 0 4997 873 00:13:11
WLAN 11M/54M 371 0 0 62 0 00:13:04


ADSL Link Downstream Upstream
Connection Speed 2846 kbps 412 kbps
Line Attenuation 54.5 db 33.4 db
Noise Margin 6.0 db 16.8 db

Hmm
Abduljw on 31 October, 2009 01:08:54
avatar
NetGear DG834GT [Sky Firmware] V1-White
System Up Time 00:31:50
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA3798351301206612500:08:39
LAN10M/100M3700051000:31:47
WLAN11M/54M/108M4906524805015109000:12:46

ADSL LinkDownstreamUpstream
Connection Speed416 kbps416 kbps
Line Attenuation32.0 db24.5 db
Noise Margin7.0 db10.0 db
anon122233 on 01 November, 2009 22:35:09
avatar
ADSL Link Downstream Upstream
Connection Speed 20054 kbps 998 kbps
Line Attenuation 11.0 db 4.6 db
Noise Margin 7.2 db 8.0 db
David on 21 November, 2009 17:29:22
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Hi,
The Netgear router delivered yesterday is Part No DG934G. This doesn't appear in the drop down Router Tyle list of Pinger 1.1.522. Is this perhaps the reason for program not to display any results in the browser window
Daniel on 06 December, 2009 13:21:07
avatar
ADSL LinkDownstreamUpstream
Connection Speed382 kbps442 kbps
Line Attenuation59.5 db38.4 db
Noise Margin12.7 db11.5 db
Trevor Cornell on 07 December, 2009 16:14:19
avatar
I have changed my Sky Netgear router for a DLink DIR635 router and I am unable to connect the new router. Could you please advise me how I can connect this new router.

Many thanks

Trevor Cornell
Twixer on 15 January, 2010 13:26:57
avatar
NetGear DG934 [Sky Firmware] V2-Black

ADSL LinkDownstreamUpstream
Connection Speed512 kbps416 kbps
Line Attenuation54 db31 db
Noise Margin8 db17 db
How bad are there stats? I have been trying for months to get sky to fix this....
k trimble on 17 January, 2010 22:04:05
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Sagem F@ST 2504 [Sky Firmware]

Router StatisticsSystem Up Time: 301:07:36
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA169117810000:06:07
LAN 3255128292008300322301:07:36
WLAN 1897762159276303100301:07:11
ADSL LinkDownstreamUpstream
Connection Speed7616 kbps448 kbps
Line Attenuation25.0 db22.5 db
Noise Margin11.4 db27.0 db

Poll Interval: (secs)
salmac on 23 January, 2010 13:56:03
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my post code is bt35 9et what speed would i have for this area and what exactly would the charges be for the broadband with wireless router also if sky went off as it does would i have internet acess thank you
hushthevoices on 27 January, 2010 00:29:23
avatar
NetGear DG834GT [Sky Firmware] V1-White

ADSL LinkDownstreamUpstream
Connection Speed4287 kbps764 kbps
Line Attenuation50.5 db28.5 db
Noise Margin10.4 db11.0 db
djs on 15 March, 2010 17:02:41
avatar
NetGear DG934 [Sky Firmware] V2-Black

ADSL LinkDownstreamUpstream
Connection Speed10237 kbps1012 kbps
Line Attenuation33 db17 db
Noise Margin9 db7 db
djs on 15 March, 2010 17:22:15
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Pinging skyuser.co.uk [77.240.11.57] with 32 bytes of data:
Reply from: 77.240.11.57 bytes=32 in 36 ms TTL=128
Reply from: 77.240.11.57 bytes=32 in 35 ms TTL=128
Reply from: 77.240.11.57 bytes=32 in 35 ms TTL=128
Reply from: 77.240.11.57 bytes=32 in 35 ms TTL=128
Jimmy_Chid on 08 April, 2010 00:50:39
avatar
ADSL Link Downstream Upstream
Connection Speed 16133 kbps 1142 kbps
Line Attenuation 26.0 db 14.8 db
Noise Margin 7.2 db 8.0 db
aidylowe on 13 August, 2010 17:54:33
avatar
ADSL Link Downstream Upstream
Connection Speed 2045 kbps 566 kbps
Line Attenuation 45.5 db 28.5 db
Noise Margin 7.7 db 7.1 db
Nick on 14 August, 2010 01:03:31
avatar
NetGear DG934 [Sky Firmware] V2-Black


ADSL LinkDownstreamUpstream
Connection Speed12283 kbps797 kbps
Line Attenuation28 db14 db
Noise Margin9 db13 db
dave dunlop on 16 August, 2010 15:58:06
avatar
ADSL Link Downstream Upstream
Connection Speed 11256 kbps 1113 kbps
Line Attenuation 28.0 db 15.1 db
Noise Margin 6.8 db 8.2 db
davedunlop on 18 August, 2010 18:46:51
avatar
ADSL Firmware Version A2pB023o.d20h
Modem Status Up
DownStream Connection Speed 11260
UpStream Connection Speed 1110
VPI 0
VCI 38
Mark Barber on 11 June, 2011 13:06:30
avatar
Sagem F@ST 2504 [Sky Firmware]

ADSL LinkDownstreamUpstream
Connection Speed10238 kbps894 kbps
Line Attenuation37.0 db19.0 db
Noise Margin7.9 db8.5 db
Richard Antrobus on 25 July, 2011 16:59:51
avatar
ADSL Link Downstream Upstream
Connection Speed 12287 kbps 945 kbps
Line Attenuation 30.5 dB 15.6 dB
Noise Margin 7.1 dB 13.6 dB
damon on 29 July, 2011 21:45:53
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ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 12 db 8 db
Noise Margin 11 db 17 db
Nic Wolard on 30 July, 2011 17:40:34
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Ok, I've copied the details in to this comment. See below. :-)
Now how do I get a decent broadband speed? :-(

True 20 MB Broadband Speed in Eastbourne, East Sussex:
Sagem F@ST 2504 [Sky Firmware]
ADSL Link Downstream Upstream
Connection Speed 128 kbps 416 kbps
Line Attenuation 55.0 db 31.5 db
Noise Margin 6.5 db 16.0 db
valda on 15 January, 2012 17:48:02
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Sagem F@ST 2504 [Sky Firmware]

ADSL LinkDownstreamUpstream
Connection Speed5120 kbps704 kbps
Line Attenuation34.0 dB20.5 dB
Noise Margin20.0 dB18.0 dB

I was wondering if these are good stats? I'm a real novice with all this and am trying to understand it all

many thanks
Myra Park on 08 October, 2012 22:41:29
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Sagem F@ST 2504 [Sky Firmware]

ADSL LinkDownstreamUpstream
Connection Speed23740 kbps1153 kbps
Line Attenuation7.5 db3.8 db

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