Important Sky Consumer Offer Changes
Sky has important pricing changes that come into affect on Tuesday January 8th.
Key Changes Summarised Sky+ box costs
- Sky+ for £49 - when taken with Broadband, Talk and Multiroom is no longer available.
- The other price points for Sky+ remain the same.
Sky HD box costs
- Sky HD when taken with Broadband and Talk/or Multiroom will cost £199 (was £249)
- Standalone Sky HD box remains £299
- HD tenure pricing will no longer be offered to existing customers from 8 Jan
- Further updates to the HD box pricing will be required 1 February
- Currently, users offered Broadband Connect don’t have to take Sky Broadband to qualify for the Sky+/HD differential pricing that would have been available if they had taken Broadband. For example, they would only need to take Sky TV and Talk to get Sky+ for £99.
- From 8 January, the requirement to take Broadband will only be waived for Offnet customers.
- All other users offered Connect will be required to take Broadband to qualify for the differential pricing – this includes Midnet, Futurenet and Soldout. DSL messages will need to be updated for these responses.
Promise to pay
- New customers have a £30 install cost for any Sky TV equipment weekdays, and £60 weekend.
- Exception: New customers who join Sky TV online will pay £30 for weekend or weekday install. This pricing will not be offered through the call centres if users call one of the numbers shown online.
- Existing customers have a £60 install cost for any Sky TV equipment, weekend or weekdays.
- Exception: The new existing customer install pricing will be effective in Direct from 1 January, Online (and other channels) will reflect the pricing from 8 January.
Broadband activation costs
- Broadband activation charges are being introduced for Existing customers taking Broadband with no TV equipment
- Where Broadband is bought in the same transaction as TV equipment, the Broadband Activation fee is waived. The customer will be charged a £60 set up cost for the TV install.