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Thanks for helping us hit a million

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Thanks to you, this week at Sky Broadband, we’re celebrating another milestone. We’ve just connected our one millionth customer, making us officially the UK’s fastest growing broadband provider.

Ever since we connected our first customer in August 2006, our objective has been clear - we wanted to provide you with a service that offered choice and value. This is why we were the first UK broadband provider to provide you with a free wireless router, the first to provide 12 months free McAfee security and the first to offer you the option of professional home installation across all products, all at prices that can save customers money.

For one million of you to have chosen Sky Broadband so far is a great compliment as is uSwitch naming our service as ‘the best value for money’ internet service provider in the UK. However, we’re still constantly evaluating ways in which to further enhance your Sky Broadband experience, and your feedback on the forums has helped us with this.

We read your comments about the Sky Broadband email service and used it to develop Sky Email and Tools with the people at Google and Snapfish. This enhanced service gives you 10 free email addresses, almost inexhaustible email storage, the ability to instantly message your friends, Sky Photo to help you manage your photos online and advanced Google search technology. We’ve also recently redesigned Sky.com with quick access login for Sky Email customers and lots more content.

A number of you will already be enjoying the benefits of this improved service, but if you’re not yet, hold tight and we’ll be in touch soon. All of our Sky Broadband customers will be using the new Sky Email and Tools service by the end of the year.

While current Sky Broadband settings suit the majority of online gamers, for those of you with a penchant for 1-2-1 gaming, we’ve read your requests for a broadband solution that frees you from pinging. Interleaving is used to provide line stability and is the better option for the vast majority of our customers. However we want to maximise satisfaction amongst all our customers which is why we now have measures in place, should you wish to change your settings to a fast leaving line.

Thanks again for your support and help in developing Sky Broadband from a fledgling service into the UK’s fastest growing broadband provider.


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