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    new laptop wont connect

    This is a discussion on new laptop wont connect within the Wireless / Adapters forums, part of the Sky Broadband help category; i have just bought a new toshiba laptop and it is picking up the wireless signal with excellent strength but ...

    1. #1
      cuckie's Avatar
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      new laptop wont connect

      i have just bought a new toshiba laptop and it is picking up the wireless signal with excellent strength but will not connect to it?? my pc and other laptop are working fine (wireless also). the toshiba has built in wireless and is running vista.
      any help guys?


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    3. #2
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      Re: new laptop wont connect

      Quote Originally Posted by cuckie View Post
      i have just bought a new toshiba laptop and it is picking up the wireless signal with excellent strength but will not connect to it?? my pc and other laptop are working fine (wireless also). the toshiba has built in wireless and is running vista.
      any help guys?
      I would probably hazard a guess that it has associated with the SSID but your encryption key is wrong. Also, check you haven't got MAC filtering enabled.

      If you cut and pasted the encryption key in (whether it be WPA or WEP) make sure that when marking the text you haven't accidentally put a space on the end, i.e. manually type it in.

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      Re: new laptop wont connect

      Hey there,

      Just wondering if you've managed to sort out your problem yet .. sounds very much like a prob a colleague at work is having . They have been told something by Sky Support that they need an Adaptor because the version of Vista they're running is the "Wrong Bit" ... sounds well dodgy to me.

    5. #4
      cuckie's Avatar
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      Re: new laptop wont connect

      Turned out to be a dodgey router! Changed it and all is OK.

     

     

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