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    i cant get my laptop to work with my sky wireless router

    This is a discussion on i cant get my laptop to work with my sky wireless router within the Wireless / Adapters forums, part of the Sky Broadband help category; Please help me i have just connected to sky and have a laptop but for some reason it wont connect ...

    1. #1
      onejlr's Avatar
      onejlr is offline Sky User Member
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      i cant get my laptop to work with my sky wireless router

      Please help me i have just connected to sky and have a laptop but for some reason it wont connect to the internet wirelessly, i have tried everything on the laptop but to no avail, please help me


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    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      have you ever connected to the internet wirelessly.

      Are you able to view the available networks?

      There is sometime a little flick switch on the laptop to switch the wireless adapter on/off.

    4. #3
      dgilbert2's Avatar
      dgilbert2 is offline Sky User Beta tester
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      First thing to try is logging into the router via a wired connection and turning off wireless security.

      Now try the laptop, if it then works your WEP or WPA security settings are not correct on the laptop.

    5. #4
      Disillusioned's Avatar
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      We had the same problem. We run 3 laptops and 2 PC's all wireless and have had no problems with our old router. With the Sky Netgear router we can only connect wirelessly if we put the equipment within 5 feet and in direct line of sight with the router.

      I have overcome this in the short term by setting my old Belkin router up as an access point and hard wiring it to the Sky router via Ethernet. This is not ideal (too many boxes for a start) but I have other issues with my connection to sort out so this is a viable 'fix' for me.

      Good luck with this naff router

      ~Computing today is a race between software engineers striving to build bigger and better idiot-proof programs and the universe trying to produce bigger and better idiots. So far, the universe is winning~

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      onejlr's Avatar
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      I have never been able to connect wirelessly, i can view the available netwroks it just wont let me connect, i think i need a wpa psk key and i havent got a clue what it is!

    7. #6
      onejlr's Avatar
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      I think i may need a wpa psk key and i havent got a clue what it is, my laptop doesnt have an on/off switch for the network card

    8. #7
      Disillusioned's Avatar
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      It's the 8 Letter/Number code that Sky provided on both the credit card sized card and also printed on the router
      ~Computing today is a race between software engineers striving to build bigger and better idiot-proof programs and the universe trying to produce bigger and better idiots. So far, the universe is winning~

    9. #8
      dgilbert2's Avatar
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      As suggested earlier, have you turned off security? Once you have the connection working you can then worry about keys

    10. #9
      Disillusioned's Avatar
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      if you can see the available networks then your router is on. click connect, type in the code, then press Ok. You should, if you are close enough, connect up then
      ~Computing today is a race between software engineers striving to build bigger and better idiot-proof programs and the universe trying to produce bigger and better idiots. So far, the universe is winning~

    11. #10
      Disillusioned's Avatar
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      Good tip @ dgilbert2
      ~Computing today is a race between software engineers striving to build bigger and better idiot-proof programs and the universe trying to produce bigger and better idiots. So far, the universe is winning~

     

     
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