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    WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

    This is a discussion on WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504 within the Wireless / Adapters forums, part of the Sky Broadband help category; First post, and as many times when I join a forum, it's with a problem. I've got a Galaxy S3 ...

    1. #1
      lybad's Avatar
      lybad is offline Sky User Member
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      WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504


      First post, and as many times when I join a forum, it's with a problem.

      I've got a Galaxy S3 from 3 running Jelly Bean 4.1.1, and a F@st 2504 router (NOT a 2504n).

      The router has worked flawlessly for a couple of years with all the wi-fi enabled devices we have in the house. Until now.

      When I come home and have wi-fi on my S3 turned on it connects to the router, but after a few minutes it stops other devices connecting - if they're already connected, they're usually fine, but if not, they won't reconnect. If I disable wi-fi on the handset, it can see the router but goes through a connect, disconnect cycle. The only way to get devices to reconnect is either reboot the router, or change settings for the AP part of the router. Wired connections don't break at all (as expected).

      For reference, the wi-fi settings are auto channel, 54g auto mode, broadcast ssid, and
      WPA2-PSK (AES) as the security setting.

      Any suggestions? Or others with the same issues?





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    3. #2
      Scubbie's Avatar
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      There is a possibility that the router or PSU is failing.

      Do you have a spare PSU which has the same power specifications as the Sagem 2504? If so could you try that first of all to see if it works?

      Another option would be to borrow a Sky router from a friend if possible. You could also take your Sky router to their home if they have Sky broadband. See if your Samsung S3 connects with their router and your router on each connection.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      lybad's Avatar
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      Quote Originally Posted by Scubbie View Post
      There is a possibility that the router or PSU is failing.

      Do you have a spare PSU which has the same power specifications as the Sagem 2504? If so could you try that first of all to see if it works?

      Another option would be to borrow a Sky router from a friend if possible. You could also take your Sky router to their home if they have Sky broadband. See if your Samsung S3 connects with their router and your router on each connection.
      Sorry - I should have mentioned that I also have a spare router as a PSU had failed previously. So another router of the same model and firmware, which also shows the same symptoms.

    5. #4
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      No problem. Could you confirm which firmware version you have installed on each Sagem 2504 please?

      Do you have another spare PSU to try?

      Also which OS is installed on the S3?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      lybad's Avatar
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      Quote Originally Posted by Scubbie View Post
      No problem. Could you confirm which firmware version you have installed on each Sagem 2504 please?

      Do you have another spare PSU to try?

      Also which OS is installed on the S3?

      Firmware is 2.8sky on both - I do have spare universal power supplies, but no idea where they are just now. Too many Christmas / birthday things lying around to go hunting.

      As I said in the original post, it's Jelly Bean 4.1.1 which is the current up to date version that Samsung & 3 provide. Not really wanting to put custom firmware on it at the moment.

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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      That's alright. All the latest firmwares.

      Having ruled out the basics, I wonder if someone else has this combination and could comment?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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    9. #7
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      Quote Originally Posted by Scubbie View Post
      That's alright. All the latest firmwares.

      Having ruled out the basics, I wonder if someone else has this combination and could comment?
      Thanks for the response - it's a bit of a puzzle. I know that JellyBean has some issues with wifi, but it seems to be specific to the phone, as I also have a Nexus 7 running JellyBean 4.2, and it seems to be (largely) ok.

    10. #8
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      I know the 2504n has no issues so it rules that model out as I have been successfully connected since I got this phone

      We really need to see if someone with the 2504 and an s3 can replicate the issue

      Sent from my GT-I9300 using Tapatalk 2
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    11. #9
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      Quote Originally Posted by NewsreadeR View Post
      I know the 2504n has no issues so it rules that model out as I have been successfully connected since I got this phone

      We really need to see if someone with the 2504 and an s3 can replicate the issue

      Sent from my GT-I9300 using Tapatalk 2

      Hi there,

      I have an S3 and a Sagem 2504 supplied by Sky and have exactly the same issue..... I can connect to every other wifi (friends, work, etc) without issue. I only have issues when trying to connect to my router at home. When I try to connect I get as far as "Obtaining IP address" and that's it. If I try to set a static IP it's even worse! It somehow knocks out the wifi signal from the router full stop and every other device we have drops it's wifi connection until I disable the static IP setup on my S3.

      Pleeeasseee help, this is a real pain!

      Many thanks

      - - - Updated - - -

      Apologies, it's a 2504n:

      Manufacturer Sagemcom
      Model Number F@ST2504n
      Firmware Version 5.23.1a4N
      ADSL Firmware Version A2pD030n.d23b

    12. #10
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      Re: WiFi issue with Samsung Galaxy S3 and Sagem F@st 2504

      Hi

      I am still using my phone and this router and no issues whatsoever. I don't even have a static IP set for it.

      The only difference I can see is the FW version.

      Manufacturer Sagemcom
      Model Number F@ST2504n
      Firmware Version 6.14.2a4N_UNI
      ADSL Firmware Version A2pD035g.d23j1




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