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    Phone/iPad connected but not pc to broadband

    This is a discussion on Phone/iPad connected but not pc to broadband within the Wireless / Adapters forums, part of the Sky Broadband help category; Hi, We changed to sky broadband this week and I've connected the iPad and mobiles etc to sky no problem. ...

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      Phone/iPad connected but not pc to broadband

      Hi,

      We changed to sky broadband this week and I've connected the iPad and mobiles etc to sky no problem. However I can't get the pc or laptop to connect. The router must be working to get it on the iPad. I get a connection on the pc but instantly it disconnects.
      can anyone tell me how to fix it.


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      Re: Phone/iPad connected but not pc to broadband

      I would first check that the settings are correct for the Sky router. If you previously had set up the IP Address manually, either undo that or adjust it so that it is compatible with the Sky router.

      Also how are you attempting to connect to the router? i.e. WiFi, Ethernet cable, HomePlugs

      Default settings on the sky router:
      IP Address = 192.168.0.1

      If you were to set you computer to:

      IP Address: 192.168.0.100
      Subnet Mask: 255.255.255.0
      Default Gateway: 192.168.0.1

      things should be fine.

      If they don't work, check your AV & firewall software as they could be interfering.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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