Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    Router password and username?

    This is a discussion on Router password and username? within the Wireless / Adapters forums, part of the Sky Broadband help category; Hi all, I think my router has been hacked and I thought i should change the password and username on ...

    1. #1
      macka09's Avatar
      macka09 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Jul 2010
      Location
      Redditch
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Router password and username?

      Hi all, I think my router has been hacked and I thought i should change the password and username on it but unfortunately I cant seem to get into the router settings page! I have tried the standard username and password as well as all my usual ones but i still cant get in? Is it just a case of resetting the box and using the standard password??????


    2. Advertisement
    3. #2
      imdag2's Avatar
      imdag2 is offline Sky User Member
      Exchange: LNUPK
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+HD 1Tb
      Join Date
      Feb 2010
      Posts
      146
      Thanks
      0
      Thanked 3 Times in 3 Posts

      Re: Router password and username?

      if you have tried admin, sky then you could reset the router by pushing a blunt object (like a pen) into the red reset button for about 10 seconds to force reset the router to defult, althought this will wipe any settings you have made to the rouer, once you get back into your router please change the password.

      FTTC Connection: download:40,000. upload:10,000. 5ms ping
      ADSL Speed:
      Connection Speed 18013 kbps 1087 kbps 16db 7db attenuation7db 7db noise
      Download: 15351 Kbit/s
      Upload : 957 kbit/s
      Connects : 2891 conn/min Ping: 19 ms

    4. #3
      macka09's Avatar
      macka09 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Jul 2010
      Location
      Redditch
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router password and username?

      hi, i have tried to reset the router but its still not letting me use the standard username and password?

    5. #4
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Router password and username?

      Don't just change the router's log in password, but also change the router's WiFi name (SSID) and the WiFi password since it appears someone has been in to change your router via the WiFi.

      Sky uses 8 capital letters for the WiFi password, which won't take too long for many enthusiastic hackers to crack. A password can be made of mixed case letters & numbers too.

      As for the WiFi name, don't choose a family name of your home's name or number. These make it a little too obvious who's router it is and increases the chances of someone wanting to attack you if they know who's router it is.

      P.S. Backup all your settings once you have made all the changes. It'll make it easier to recover should they be lost at a later date.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      macka09's Avatar
      macka09 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Jul 2010
      Location
      Redditch
      Posts
      20
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Router password and username?

      at the moment i cant access the router????

    7. #6
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Router password and username?

      How are you connecting to the router? i.e. WiFi or Ethernet?

      Was you able to press the reset button on the rear of the router as imdag2 described in post #2?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #7
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Router password and username?

      Are you using the correct details?
      Username - admin.
      Password - sky

      All in lower case

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION