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    Wireless Connection Keeps dropping

    This is a discussion on Wireless Connection Keeps dropping within the Wireless / Adapters forums, part of the Sky Broadband help category; Few weeks ago I bit the bullet and bought a Netgear DGND3300 Wireless N modem router as I was experiencing ...

    1. #1
      JrnyFan4Life's Avatar
      JrnyFan4Life is offline Sky User Member
      Exchange: NEDUDL
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky World +HD
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      Wireless Connection Keeps dropping

      Few weeks ago I bit the bullet and bought a Netgear DGND3300 Wireless N modem router as I was experiencing poor wireless connection. Over the last week or so my wireless connection keeps dropping, despite having the modem in the adapter's line of sight. Sky have assured me that everything's ok but I'm not convinced. Here's my stats from the router setup page:

      ADSL Link Downstream Upstream
      Connection Speed 18973 kbps 938 kbps
      Line Attenuation 23.0 db 11.0 db
      Noise Margin 7.2 db 8.0 db

      Unfortunately I can't test the master socket at present as I can't seem to find the screwdriver to remove the faceplate.

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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Central Scotland
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      Re: Wireless Connection Keeps dropping

      I don't think you can expect any help from Sky if you are using your own router. Your stats are excellent, but that does not help the wireless side. You are probably experiencing interference from another nearby network. Try downloading Inssider from the link below and use it to discover the channels in use in your area. Set your router channel to one as far from those in use as possible.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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