Hi all,

My daughter has a new laptop and we can connect through the ethernet cable but are struggling to connect wirelessly. My laptop is connected wirelessly with no problems.
The following clues are-
1. it says aquiring network address on the general tab
2. on the support tab it states invalid address type and has the IP address as 0.0.0.0
3. we are both novices so a step by step guide would be helpful

Thanks

Annette and Ceara