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    Windows 7

    This is a discussion on Windows 7 within the Wireless / Adapters forums, part of the Sky Broadband help category; Has anyone had any trouble connecting sky wireless router (SAGEM) with Windows 7? I bought a new laptop just yesterday ...

    1. #1
      Kama31's Avatar
      Kama31 is offline Sky User Member
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      Windows 7

      Has anyone had any trouble connecting sky wireless router (SAGEM) with Windows 7? I bought a new laptop just yesterday and all works fine with the Ethernet cable. Wireless is switched on and working - been tested with Mcdonalds open wifi and the laptop recognises the router and says it has a good signal strength but when I go to connect I keep getting the same message - Windows Cannot Connect To SKy12345. The first problem I had was I wasn't being asked for the security key when I tried to connect but with a bit of help with some settings on my laptop from some tech guys from PCWorld this is now working but I keep getting the same message. The router settings are also correct - went over this with Sky and I'm using channel 11 (tried auto also).

      Sky are now telling me they don't know how their routers work with windows 7 yet - being worked on apparently...but I have friends who think this is rubbish and that my laptop could just have a higer spec wifi card?
      Any ideas?


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    3. #2
      Isitme's Avatar
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      Re: Windows 7

      Sky are now telling me they don't know how their routers work with windows 7 yet
      That rather shows their ignorance. Routers do not need drivers so will work with any OS, even those not invented yet
      The adapter, which does need drivers, is another matter, but as yours is working OK with another Network, that is not the problem.

      The first thing to try is going into the router settings using ethernet, click wireless settings, and click Disable under Security Options. Disconnect the ethernet and try to connect with wireless. Sky12345 should come up as an unsecured network, click connect anyway. See if it connects.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Donaldson2121's Avatar
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      Re: Windows 7

      i dotn see how a router could be incompatible with Windows 7, yes maybe a wireless network card but not a router.
      Im running windows 7 on 3 machines in my house all wireless with different adapters with no problems.

      Id sugest you go into the networking/sharing options and "manage you wireless networks" remove out any wireless entries you have in there for your home network. Then try reconnect - make sure you are using the correct uppercase for the WPA password from the base of your router.

    5. #4
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      Re: Windows 7

      Sky don't technically support Windows 7 - there's been no training briefs on it...

      I did raise this about 4 months with them ago but meh...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
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      Re: Windows 7

      [QUOTE=Kama31;241919]Has anyone had any trouble connecting sky wireless router (SAGEM) with Windows 7?



      Hi Kama31
      I had a problem connecting wirelessly after installing windows 7. It asked for my SSID, password, whether it was WEP or WPA etc and the encryption type was shown as AES. I entered the details and I couldn't connect so I changed the encryption type to TKIP and all was ok. Mine is a Sagem router as well

    7. #6
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      Re: Windows 7

      The Sagem router's WPA key is TKIP from standard...as are all Sky routers...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: Windows 7

      Having just put Windows7 on my laptop I decided to enable wireless. I dont like wireless as a rule, but it would be handy.
      The first thing is to get your router sorted out, you can do this without it synced to an exchange line if you like or if you have received it and are waiting for your line to be activated, just connect the router to your pc by cable and bring up the router page.
      Change the SSID, with a Sky router you can use up to 32 letters, I use 15 mixed ones. Uncheck "allow SSID broadcast". This does not offer much security to any but the most causal hacker, but it all helps.
      Select WPA encription. there is no WPA2 on Sky routers.
      Dont worry about "wireless isolation" this is for networks where the computer can see the Internet, but not other computers which may also be connected to the same network, like a public network in a coffee shop.
      Use a strong network key, 60 mixed symbols.
      Now unplug the routor from your computer, make sure your wireless adaptor is on and open up the network sharing centre. check in "manage wireless networks" that there are no networks. Now select "set up a connection to a hidden network" and follow the instructions, remembering to select WPA and not WPA2 encription.
      After you have feed in the SSID, encription mode and network key, dont for get to check the "connect even if SSID is not broadcast" and you should be connected to your router and able to see its page.

     

     

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