Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 8 of 8

    Connection Speed - PLEASE HELP!!!

    This is a discussion on Connection Speed - PLEASE HELP!!! within the Wireless / Adapters forums, part of the Sky Broadband help category; Hello everyone, I am having trouble with my connection speeds. My current speed is 2mb but when I download my ...

    1. #1
      Jooplex's Avatar
      Jooplex is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Connection Speed - PLEASE HELP!!!

      Hello everyone, I am having trouble with my connection speeds. My current speed is 2mb but when I download my speeds are 10-14kb/s!!! Please can anyone help me? Thankyou

      I phoned Sky and they wont listen, all they say is reset your router.

      Hope you can help


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Connection Speed - PLEASE HELP!!!

      wired/wireless?
      connection stats?
      how you're currently setup?

      answer those please? and welcome...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Jooplex's Avatar
      Jooplex is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Connection Speed - PLEASE HELP!!!

      I am Wireless connection. Connection stats how do u mean? also current setup wat u mean? :P

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Connection Speed - PLEASE HELP!!!

      log into your router by going to HERE, enter the username as admin and the password as sky

      you'll enter the router status page, click on the 'show statistics' button and a pop up will show you your connection stats, the bit thats important is the bit that looks like this...

      ADSL Link Downstream Upstream
      Connection Speed 5408 kbps 448 kbps
      Line Attenuation 46 db 12.5 db
      Noise Margin 9 db 24 db

      as for setup, how many sockets do you have? are they all in use/filtered correctly? does the BB plug into the master or an extention?...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      Jooplex's Avatar
      Jooplex is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Connection Speed - PLEASE HELP!!!

      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 416 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 7.7 db 14.0 db
      1 socket, and plug into the master.

    7. #6
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Connection Speed - PLEASE HELP!!!

      sounds like a wireless issue, you tried via ethernet?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
      Jooplex's Avatar
      Jooplex is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Connection Speed - PLEASE HELP!!!

      no cable for ethernet, but 3 other laptops are getting around 160kb/s download speed just the desktop

    9. #8
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Connection Speed - PLEASE HELP!!!

      so it's something on the desktop...which is nothing to do with Sky...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION