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    Cant connect to broadband

    This is a discussion on Cant connect to broadband within the Wireless / Adapters forums, part of the Sky Broadband help category; If you are seeing your neighbours routers you should be able to see your own. The SSID will be shown ...

    1. #11
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Sky TV: Sky+ HD
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      Central Scotland
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      Re: Cant connect to broadband

      If you are seeing your neighbours routers you should be able to see your own. The SSID will be shown as something like SKY81602 and will be 'protected'. To connect initially you are better going into the Wireless settings of your router and under the Security, select disable. This should allow you to connect without entering a security 'key'. You can then set up the security.
      Have a look at this tutorial for full details on setting up your wireless.
      Configure your Sky Netgear Router's Wireless Settings

      The wireless settings should be done using a cable connection. When you have finished the setup, disconnect the cable, make sure the wireless in your laptop is switched on and you should connect.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.

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    3. #12
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
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      Dec 2007
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      Re: Cant connect to broadband

      The easiest way is to simply connect another LAN cable (same as the yellow one) into one of the spare outputs on the Router and then to your laptop. It's a cheap and easy option - you can also get them in various lengths to suit your needs.

      It's very odd you can see a neighbours wireless network but not your own. Can you again try and the Admin/sky Username/password. Then see if the wireless is enabled on the router.


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