Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 8 of 8

    Poor wireless connection.

    This is a discussion on Poor wireless connection. within the Wireless / Adapters forums, part of the Sky Broadband help category; My son has just moved from BT Broadband (wired) to Sky and is trying to set up a wireless connection. ...

    1. #1
      Tom's Avatar
      Tom
      Tom is offline Sky User Member
      Exchange: Orpington
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Kent
      Posts
      52
      Thanks
      5
      Thanked 0 Times in 0 Posts

      Poor wireless connection.

      My son has just moved from BT Broadband (wired) to Sky and is trying to set up a wireless connection. The first attempt was fine with his computer (Mesh) close by the Sky Netgear router and the signal was picked up OK. But when he moved the computer to it's eventual home, about 25 feet away(in a different room via 3 walls) an inadequate signal was received. He is using a Belkin USB wireless adapter. Sky technical support say, of course, that the fault is with the Belkin adapter. Does anyone know of a reliable, reasonably priced USB adapter which is sensitive (if that's the right word) enough to pick up a signal in what appears to be a poor reception area in the house. Or indeed any other thoughts. He has tried changing the router channels without success. I am writing because I am retired and have more time. Because of work committments he can only work on this at the weekends. Any help would be appreciated.


    2. Advertisement
    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Poor wireless connection.

      Has he tried repositioning the router, sometimes it works better on it's end stands, sometimes turning it 90 degrees can help.

      I doubt the problem is any more than the fact that wireless is quite a poor way to connect anything and can easily be interfered with.

      You could also try swapping the channel that the wireless signal goes out on, many say 13 is a good one to start with.

    4. #3
      Ratcliffes's Avatar
      Ratcliffes is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Mar 2008
      Posts
      289
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Poor wireless connection.

      For a desktop computer, homeplugs are the answer. Wireless is becoming a real problem for many as various devices compete for that part of the radio spectrum in an uncontrolled fashion.

      Google "homeplug" and look for brands such as devolo and solwise

    5. #4
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
      Exchange: Stevenage
      Broadband ISP: BT
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      May 2007
      Posts
      2,539
      Thanks
      1
      Thanked 23 Times in 21 Posts

      Re: Poor wireless connection.

      avoid Netgear ones as their so called technical help is dire. Took me forever to get a firmware update that was being issued on a case by case basis.

      Devolo seem to be a good product with good support.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    6. #5
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Poor wireless connection.

      I bought a couple of Solwise 85Mbps ones and they work great, I'll never use wireless again, well not on my desktop or xbox anyway.

      You can even get ones with a wifi point built in to extend the wireless range for laptops etc.

      2 X NEW SOLWISE PL-85PE HOMEPLUG NETWORK ADAPTERS on eBay, also, Other Networking, Networking, Computing (end time 18-Jan-09 13:12:49 GMT)

    7. #6
      Tom's Avatar
      Tom
      Tom is offline Sky User Member
      Exchange: Orpington
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Kent
      Posts
      52
      Thanks
      5
      Thanked 0 Times in 0 Posts

      Re: Poor wireless connection.

      Thank you all. I appreciate your input and note the suggestion of homeplugs. I had hoped for a cheaper alternative such as a USB adapter with high enough gain to pick up the wireless signal from the router. If anyone can recommend one, we would be grateful.

      My own wireless set-up works perfectly, but the signal has only one (inside) wall to go through.

    8. #7
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
      Exchange: Stevenage
      Broadband ISP: BT
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      May 2007
      Posts
      2,539
      Thanks
      1
      Thanked 23 Times in 21 Posts

      Re: Poor wireless connection.

      the homeplugs are dropping in price for the 85 meg/sec ones you can get them for 30/40 for a pair or try Ebay I got mine for a steal (even though they were Netgear ones.)

      Just make sure you get the 85 meg/sec ones, all of one speed should work together nomatter what make they are (as long as they comply to the homeplug standard) but you can't mix the 14/85/200's you need to pick a speed and stick with it.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    9. #8
      Tom's Avatar
      Tom
      Tom is offline Sky User Member
      Exchange: Orpington
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Location
      Kent
      Posts
      52
      Thanks
      5
      Thanked 0 Times in 0 Posts

      Thumbs up Re: Poor wireless connection.

      Thank you very much, Undecided Adrian, Smithy99, and Ratcliffes . I was impressed by your advice and opinions and bought a pair of homeplugs from Amazon at a very reasonable price. They were fairly simple to install and now we are connected to Sky Broadband. Next comes the transfer of data from the old computer to the new, and the creation of an e-mail account with Windows Mail. We shall follow the tutorial elsewhere on this board!.

      Many thanks, guys, your help and avice is much appreciated.


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION