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    Acer laptop won't connect

    This is a discussion on Acer laptop won't connect within the Wireless / Adapters forums, part of the Sky Broadband help category; just got an acer aspire 5720 laptop but it refuses to connect wirelessly to my netgear DG834GT router - even ...

    1. #1
      yuffie's Avatar
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      Acer laptop won't connect

      just got an acer aspire 5720 laptop but it refuses to connect wirelessly to my netgear DG834GT router - even though it comes up with a very good signal

      with a wired connection (like my PC) it's fine but whatever i do to the settings on the router or laptop it just says windows cannot connect to SKY***** (it is windows vista)

      the router will connect okay to my nintendo wii but i've never been able to get it to connect to my iphone

      any ideas?


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    3. #2
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      Re: Acer laptop won't connect

      Quote Originally Posted by yuffie View Post
      windows cannot connect to SKY***** (it is windows vista)
      Thats after you have put the network key in isn't it ? Make sure the network key is all in uppercase, and it's all letters.

    4. #3
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      Re: Acer laptop won't connect

      yep, i'm sure i've got the network key correct

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      Re: Acer laptop won't connect

      Have you assigned any of your devices with a static IP address ?

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      Re: Acer laptop won't connect

      not knowingly - how do i go about doing that?

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      Re: Acer laptop won't connect

      Before you do that try these steps:
      1. On ethernet go to 192.168.0.1
      user name = admin
      password = sky
      (if white router click on wireless settings link on left of page, if black router click on setup)
      2. Check what channel is in use and post back, then scroll page down a little and turn off encryption on wireless temporarily by putting a dot against "Disable" and click the apply button.

      Try to connect on wireless again. If you can then it may be encryption that is causing the issue, if not then it may be the channel in use or a manual IP set on the laptop.
      To check for static IP go to start menu,
      click "Control Panel",
      Open "Network and Sharing Center"
      Click "Manage Network Connections" link in blue section on left of screen
      Right click on the wireless connection icon, choose properties
      Scroll the list of protocols down till you see "internet protocol TCP/IP V4"
      Click on it to highlight it, click on properties button to the left.
      If the screen that opens up has not got "Obtain an IP automatically ticked and there are numbers in the screen then you are on a manual IP.

    8. #7
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      Re: Acer laptop won't connect

      i have tried disabling the encryption with no joy

      i have also tried various channels - it was originally on channel 1 and the card with network key on said channel 11 (which i also tried)

      it is also obtaining the ip address automatically (i also tried putting manual ip addresses in which i found on here in another thread)

      having stayed up until 2am trying to get it working i am now on automatic pilot at work

    9. #8
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      Re: Acer laptop won't connect

      Is the Acer WiFi adaptor ENABLED?

      Does the Acer connect to the Internet if you link it to the router with a LAN cable?

      I have an Acer 5920 / Vista and never had any problems.

    10. #9
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      Re: Acer laptop won't connect

      Another thought - You do have the Acer WiFi card set to INFRASTRUCTURE and not AD-HOC networking.

    11. #10
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      Re: Acer laptop won't connect

      the laptop will connect fine with a LAN cable

      as for the 2nd thought i'm not sure - it's on the settings it came with - i'll check that this evening

     

     
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