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    DNS Server issue

    This is a discussion on DNS Server issue within the Wireless / Adapters forums, part of the Sky Broadband help category; Hi, Any help appreciated. I installed Sky Broadband last Friday - worked fine Wirelessly all evening and included getting McAffee ...

    1. #1
      Reanochild's Avatar
      Reanochild is offline Sky User Member
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      DNS Server issue

      Hi,

      Any help appreciated. I installed Sky Broadband last Friday - worked fine Wirelessly all evening and included getting McAffee up and running. Turned laptop on Saturday, Internet wouldn’t connect at all. Called Sky Technical - spend over 2 hours (speaking to technical at different levels)> Basically I have a live connection, can connect via IP address but NOT DNS route.
      Tried different settings, uninstalled anti-virus/firewall etc - still no joy. Sky then has the cheek to fob me off to Microsoft as they think its a settings issue on the Vista software! They have ditched me basically, given me a premium rate Microsoft number and told me to sort myself as apparently some peoples DNS wont work?

      I'm not a technical person at all - all above my head. Just seems odd working one evening - then next day its not!

      Any ideas - Sky tried lots of different setting and pinging etc - definitely in interest connection just a DNS issue apparently.

      Cheers
      Mark


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: DNS Server issue

      what DNS settings you using at present? if (by chance) you have the router as you DNS server, change it to OpenDNS (208.67.222.222/208.67.220.220) and see if that helps...

      failing that, boot in safe mode with networking and see if you can browse - if you can the issue is something booting in a normal windows boot process...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: DNS Server issue

      You could also try flushing the DNS cache by pressing Windows key, type cmd, right click CMD icon and select 'Run as Administrator' and typing ipconfig /flushdns

      You should see something like -
      Windows IP Configuration
      Successfully flushed the DNS Cache

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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