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    Please Help !!

    This is a discussion on Please Help !! within the Wireless / Adapters forums, part of the Sky Broadband help category; Hi all, ive recieved my sky router my broadband has been activated. i have just bought a belkin usb wireless ...

    1. #1
      damianfitch's Avatar
      damianfitch is offline Sky User Member
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      Unhappy Please Help !!

      Hi all,
      ive recieved my sky router my broadband has been activated. i have just bought a belkin usb wireless adaptor. my pc was upstairs but could not get connected for love nor money. sky suggested i move pc down stairs and try to connect using yellow ethernet cable. i did this and connected ok . then tried wireless connection and it was fine. but when i move pc back upstairs i cannot get a signal. the only way it will work is with the wireless adaptor sat next to the router in my living room. any ideas ???

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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Please Help !!

      Moved to the Wireless Forum.

      If it will connect when next to the router but not over a greater distance then you have a problem with your wireless signal.

      Wireless is not an ideal way to connect and sometimes there's no way around the sort of problem you have e.g. if you live in a very solidly built house and the signal has to go through several walls/floors. However, it could be that it's not so much a lack of signal strength in your case but signal interference.

      Try experimenting with moving your router - even a few inches can help, especially get it up off the floor and away from any large metal or electrical items. Also, DECT phones, baby alarms, video senders etc all cause problems.

      If that doesn't help then it may be that another nearby device is broadcasting on the same frequency. Try experimenting with different wireless channel numbers. Start with 13 and go down 2 at a time until channel 1. You may find that one channel gives a satisfactory result.

      In the end though wired will always be best. If you just can't do wired and wireless isn't good enough then consider buying powerline adaptors which send the signal via your mains wiring (cost is ~75). Although a bit pricey the performance is usually very good.



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