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This is a discussion on Ridicilous within the Wireless / Adapters forums, part of the Sky Broadband help category; The filter should be the first thing plugged into the bt box first then any thing else plugged into the ...
- 09-12-07, 03:00 PM #11
- 09-12-07, 03:21 PM #12
Can someone please be more specific. I have some kind of splitter coming from the Sky TV box and then an extension coming from the phone line which is extended near to the wired PC. The filter is then plugged into the extension followed by the phone and the router. How should I arrange it?!
- 09-12-07, 03:38 PM #13
Looking at your photo you are plugged in to a plug-in extension, this is always going to be a problem, especially if it is a low quality one supplied by Sky TV fitters. They will pick up interference very easily, I am surprised that you have had a satisfactory connection so far, they will usually give problems right away.
The ADSL filter (the bit the router is plugged in to) should be plugged directly into the BT socket. Plug your Sky extension into the phone side of the filter and your router into the ADSL side.
It looks like you have an older type master socket with the extensions wired inside. There is not much you can do about this, apart from getting a new master socket fitted. You may be able to improve your connection by removing all but the wires on terminals 2 and 5 and twisting them to the side clear of conductors.
- 09-12-07, 03:47 PM #14
I've just done what you said and I'll see how it pans out. Rather than getting a new master socket, would a new plug in extension help at all?
- 09-12-07, 03:58 PM #15
Extensions hardwired into the master socket, are the real problem. With the old type socket you cannot fit a ADSL faceplate to isolate all the internal wiring from the ADSL signal, you will also need filters on all the sockets that are in use.
You might benefit from getting a good quality extension, but you would be better leaving the router beside the socket and use a long RJ45 cable to connect to your PC. The closer you can keep the router to the incoming signal the better.
- 09-12-07, 04:03 PM #16
Just called up Sky and they told me their servers are down which is why connection is going on and off, so I guess it explains this. Thanks for all the help.
- 14-01-08, 10:14 PM #17
Problem's back. Any suggestions?
- 15-01-08, 04:03 PM #18
Did you sort the extensions out?
- 15-01-08, 05:21 PM #19
I didn't notice any mention of whether you have turned off UPnP. This is a known bug in the V1 firmware which (for some people) causes the connection to be lost - usually every 15 minutes or thereabouts. If you've not already done it, turn it off.
That's not the cause of your problem. It's either a line issue or UPnP or both.
Last edited by Saturday; 15-01-08 at 05:25 PM.
- 15-01-08, 11:09 PM #20
When I turn off uPnP I get no internet whatsoever. Would it be worth flashing to a netgear firmware?
Last edited by Saturday; 15-01-08 at 11:40 PM. Reason: Removed full quote of preceding post