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This is a discussion on Dg834gt within the Wireless / Adapters forums, part of the Sky Broadband help category; I have the DG834GT and yesterday I installed Vista. My lan is visible in the device manager but will not ...
- 04-05-07, 12:04 PM #1
I have the DG834GT and yesterday I installed Vista. My lan is visible in the device manager but will not connect or recognise the router.
I phoned Sky and was told to go to Micrsoft to obtain a compatability patch, but he would not tell me the exact location of it. He said that the sky software is not compatable with vista and he cant help me because he is not allowed to direct me to third party sources.
Im totally stuck. I have all the latest vista drivers for netgear.
- 04-05-07, 12:18 PM #2
I doubt if Vista has any bearing on the matter. You don't specify whether you are using wireless -- but a Vista driver for the wireless adapter might be needed. The Sky/Netgear router does not need a driver.
The most likely cause is a problem inputting the WPA encryption passphrase into the wireless adapter's (or perhaps Vista's) encryption interface.
See the passphrase supplied by Sky and try applying it to the wirless adapter. If you have a non-Netgear adapter or an older 802.11b model, make a post here because you'll need further instructions.
Also see Tutorials section of this site.
- 04-05-07, 12:33 PM #3
- 04-05-07, 12:54 PM #4
Im not using wireless
I have 2 computers connected via the lan cable. One is running Xp and is working fine (internet connection ok) and the other is running Vista.
I have just gone through Tier 2 to no avail.
Newsreader wrote here > http://www.skyuser.co.uk/forum/sky-b...-software.html
Vista and Sky Broadband work flawlessly, as long as you have a network card and it is detected and installed in Vista, thats all you need.
Network detected, Vista installed....still not seeing router or any access via 192.168........
- 04-05-07, 01:03 PM #5
swapping ethernet cables over in case it's a damaged cable.
try swapping lan ports on router in case its a faulty port on the router.
try swapping the lan cards over to see if the lan card in vista pc does work okay in the xp pc (I know its showing in device manager).
try checking any security settings in vista/security software in case that is set to block access.
It's a process of elimination unfortunately.
- 04-05-07, 01:23 PM #6
Cheers it was the firewall settings in the Lan network. I had turned the master firewall turned off but for some reason the firewall was still on in the Lan settings.
I cant believe all the hastle I had including Sky actually telling me it was incompatable, Netgear telling me that once it left the factory it was Vista enabled, and it was Skys fault for adding software.
Anyway, thank you all for your time and consideration in this matter, especially the kopite
- 04-05-07, 01:26 PM #7
- 04-05-07, 11:19 PM #8
You have another one now....
The connection goes down again on reboot or updates. I did a system restore when everything was working fine. I then installed the updates and restarted the PC. Once restarted I loaded the sysyem restore, but the PC again did not recognise the router and refered to it as an "Unidentified Network"
Amd 64x2 4800
Sata II 250gig
1.5 gig memory
Nvidia 7600 GT
15 meg download
644 meg upload
- 05-05-07, 06:33 PM #9
Solved the problem:
The Asrock onboard Lan was not supported by my Vista 64 OS.
I went to maplins and bought a PCI lan for £5 the chipset was the Realtek 8139D.
The staff member stopped me from buying the £14 gigabit one because their own "White Box" range had the exact same chipset for £9 cheaper.....
- 05-05-07, 06:42 PM #10Skyuser Serial SpammerExchange: RedditchBroadband ISP: Max & VM VIP-85 & Be* ProRouter: Sagem F@ST 2504Sky TV:
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Gigabit wont really make a difference unless your on a Gigabit to Gigabit Network (LAN) As the router only supports like;
- Wireless Data Speed of up to 108 Mbps
- 5 x 10/100 (1 Internet and 4 LAN) network ports with auto-sensing technology