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    help needed to send email

    This is a discussion on help needed to send email within the Wireless / Adapters forums, part of the Sky Broadband help category; My email address is based at tiscali, i can receive emails but can not send them from outlook 2000. I ...

    1. #1
      bernie ginty's Avatar
      bernie ginty is offline Sky User Member
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      Exclamation help needed to send email

      My email address is based at tiscali, i can receive emails but can not send them from outlook 2000.
      I have a sky broadband netgear box, i may not have set this up properly can anyone help me please ?
      thank you,
      Bernie


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    3. #2
      penrhyn's Avatar
      penrhyn is offline Sky User Member
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      Re: help needed to send email

      Tiscali will leave your email account active for receiving emails but you won't be able to use it to send mail.
      However if you change the setting in outlook for your outgoing server to smtp.sky.com you can.

      You'll probably want to set up anotheroutlook for another account for your Sky email.

      1. Open Outlook Express, click Tools then select Accounts
      2. Click the Mail tab, then click Add and select Mail
      3. The wizard will start. Type in your name then click Next
      4. Enter your email address then click Next
      5. Leave the My Incoming Mail Server is a POP3 Server drop down box as POP3. In Incoming Mail Server enter: pop.sky.com (all lowercase, no spaces). In Outgoing Mail (SMTP) Server enter: smtp.sky.com (all lowercase, no spaces).

      PS Your telephone number is visible in your profile under exchange.
      6. In the Account Name Box enter the first part of your @sky.com email address (everything before the @ sign). In the Password Box, enter the password for your @sky.com email account, then click Next.
      7. Click Finish
      8. To complete the acount creation process click Tools then select Accounts
      9. Click the Mail tab, then click Properties
      10. Click the My server requires authentication box to place a tick inside. Click OK
      11. Repeat the above process for each mail account you want to set up, including sub accounts. Each sub account will have a different email address and password. If you're having trouble sending email from Outlook Express (or other email software), it may mean you need to switch on SMTP authentication.
      Last edited by penrhyn; 25-03-07 at 10:41 AM.


    4. #3
      bernie ginty's Avatar
      bernie ginty is offline Sky User Member
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      Re: help needed to send email

      thank you Penrhyn,

      I feel a right plonker for not seeing this so thank you very much for your help and for the info needed for setting up sky email.

      all is now working, and now i will still have some hair on my head !!

      kind regards,

      Bernie

     

     

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