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    Should I Order Sky BB? Fell at first hurdle...

    This is a discussion on Should I Order Sky BB? Fell at first hurdle... within the Website news forums, part of the SkyUser Announcements category; That may be why Zen are charging if they are still showing as the 'owners' of the service. Pretty poor ...

    1. #181
      Disillusioned's Avatar
      Disillusioned is offline Sky User Member
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      That may be why Zen are charging if they are still showing as the 'owners' of the service. Pretty poor show really.
      ~Computing today is a race between software engineers striving to build bigger and better idiot-proof programs and the universe trying to produce bigger and better idiots. So far, the universe is winning~


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    3. #182
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      Very good news

      I called them back today and they said there was an issue at my echange. Well BT are working on my exchange and thats why i have been unable to get my activation date. Just wondering what i should do? Contact BT? if so is there any numbers?

      I have seen many BT engineers around my area and alot has been happeing on my line some improvements some not :P

      Just wondering how i should go about finding an activation date.

      Great to see Sky are trying to help

    4. #183
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      Great news and don't feel to bad about abusing your position here because from what I have read you have acted like a gentleman in all of this.

    5. #184
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      As someone who uses both Sky TV and Broadband without issue, thus far, I would like to thank you, I am sure, from all of the members who have followed this ever lengthening thread, for your perseverance in this. It has truly been an education, it is hoped that Sky will read this and act upon the issues herein.
      Great site, keep up the good work

    6. #185
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      Quote Originally Posted by Alan b View Post
      Great news and don't feel to bad about abusing your position here because from what I have read you have acted like a gentleman in all of this.
      The thing is, the last thing I wanted to do was to give Sky, my identity, its as if I am a marked man now, and I just know if I never need to speak to someone over anything to do with Sky, I bet there is a note on the screen that says,

      "Watch out this geezer is part of SkyUser"


      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~


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    7. #186
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      Quote Originally Posted by NewsreadeR View Post
      Good news....

      I have just put the phone down from Steve, (in charge of Sky Broadband Products),
      Hi m8 have you got a phone number for Steve you can PM me as i have just been on the phone for about 30min then had the phone go dead on me i assume they put the phone down to get rid of me
      I have just re-phoned them to be told that no Mac code from plusnet,Orange and a few other ISPs will work with Sky so i am trying to get hold of anyone from Sky who will be able to tell me when Sky will be accepting the BT Wholesale new style of MAC key that they are issuing to all ISPs for all circuits. The only thig they told me i could do is end my internet with plusnet wait a few days and then re order Sky thats not an option as i run an online gaming squad and need the internet.

    8. #187
      NewsreadeR's Avatar
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      Quote Originally Posted by Wotcher View Post
      As someone who uses both Sky TV and Broadband without issue, thus far, I would like to thank you, I am sure, from all of the members who have followed this ever lengthening thread, for your perseverance in this. It has truly been an education, it is hoped that Sky will read this and act upon the issues herein.
      Great site, keep up the good work
      If my episode helps stop other people from having the same problems, I feel I will have done some good.

      Sky were very apologetic to me on the phone, and the vibes I got, was that they want to resolve exactly these type of problems and make everyone's experience of Sky Broadband a good one.

      Thanks for the kind comments re the site
      Last edited by NewsreadeR; 04-01-07 at 06:44 PM.


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    9. #188
      NewsreadeR's Avatar
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      Quote Originally Posted by jaffaman View Post
      Hi m8 have you got a phone number for Steve you can PM me as i have just been on the phone for about 30min then had the phone go dead on me i assume they put the phone down to get rid of me
      I have just re-phoned them to be told that no Mac code from plusnet,Orange and a few other ISPs will work with Sky so i am trying to get hold of anyone from Sky who will be able to tell me when Sky will be accepting the BT Wholesale new style of MAC key that they are issuing to all ISPs for all circuits. The only thig they told me i could do is end my internet with plusnet wait a few days and then re order Sky thats not an option as i run an online gaming squad and need the internet.
      Hi

      No, he rang me

      Are you on LLU on Plusnet? As Plusnet did move 20,000 members across to LLU last year. If you are on LLU then that is the truth that Sky have told you.

      Actually, believe it or not I am just about to go into a conference call with Plusnet at 7pm tonight, as I am fairly active on Broadband forums (as if you haven't guessed) and they want to have a chat with 6 of us who run Plusnetters

      If you PM me your Plusnet Username I can see whether they can tell me, but I would not hold out too much hope because the Data Protection Act is a powerful thing.


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    10. #189
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      Lets just hope that Sky's words turn into action this time!

      I wont say it looks better as you have been given promises before.

      Anyway, fingers crossed
      A simple crude speed test:-

      Download Test.


    11. #190
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      Ive PM you my username thanks for trying to help

     

     
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