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    Sky Broadband - now connected over 100,000 broadband users

    This is a discussion on Sky Broadband - now connected over 100,000 broadband users within the Website news forums, part of the SkyUser Announcements category; UPDATE: Alledgedly the figure is approx 170,000 connected customers Unofficially, Sky have now connected over 100,000 broadband users to their ...

    1. #1
      NewsreadeR's Avatar
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      Sky Broadband - now connected over 100,000 broadband users

      UPDATE: Alledgedly the figure is approx 170,000 connected customers

      Unofficially, Sky have now connected over 100,000 broadband users to their brand new gigantic, state of the art network. If this figure is to be believed that is some achievement and also a massive signup rate.

      Sky broadband was launched in July 2006, and we have been live since August. If we are to believe the figure of over 100k that is some 20,000 people per month or 5,000 per week physically been connected to the great Sky network. Commendably, 100k of customers and very few compaints on here, shows that Sky have got something right. We could argue that in our survey of 165 people 88 were unhappy with Tier 1, however 88 people out of one hundred thousand is a very small and I hesitate to say insignificant comparison.

      To put the magical 100k into context, another Sheffield based ISP, Plusnet has approx. 200k customers, however they have been trading some 7 or 8 years. Sky have achieved half of their customer base within 5 months. If I was the owner or even a director of any UK based ISP, I would be afraid... very afraid.

      We have from day one, supported Sky and it's customers, and we will continue to do so. On behalf of SkyUser, congratulations to Sky and remember you are welcome on here, anytime.
      Last edited by NewsreadeR; 11-12-06 at 07:30 PM.


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    3. #2
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      Thumbs up

      Newsreader, If your figures are even close to being right then i agree this is a remarkable achievement by any ISP.
      Sky have really gone for it with this one and are now proving to be already within a short period of time one of the main players in the Broadband Market, Mind you they have spent close to 2billion on purchasing loop unbundling, Back in may they had installed their own gear in 259 exchanges around the UK they did have a target of reaching 70% of uk households by the end of 2007 if they carry on the way they are going i feel that even BT should be quaking in their boots a little.
      Well done to sky not only for a great product (in my opinion) but for grabbing the bull by both horns and giving it their all.
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      If true that is pretty damn impressive and one can only guess at what it could be if people had not been messed around by Sky and gone elsewhere.

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      it does make you wonder where it will end, other isps will now be forced to compete, guess we will see things like buy our product and get free broadband more and more, or maby a free provider will come along funded by adverts like ic24 attempted to do some years back, anyway i am happy, great price, great connection and no drop outs. now if sky could take over the poll tax!!!!!!!!

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      For the year to 30 June 2006 BSkyB had turnover of 4.148 billion, and made a profit of 798 million before tax and 551 million after tax.
      wow! What next? aha! A mobile phone service? Maybe Three Mobile??

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      lol.

      what a lot of cr@p. How many people have signed up and then left because customer service is non existent and their product rubbish?

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      @ earthwormjim

      Probably a lot, which is what I was trying to say, when you look at the numbers that have signed up, I bet Sky had no idea.

      In simple words, they were overwhelmed, which does not excuse their lack of comms to the users with the problems.

      If you read forums such as Thinkbroadband ISP's with a fifth of Sky's customers treat their customers badly.


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      Quote Originally Posted by earthwormjim View Post
      what a lot of cr@p. How many people have signed up and then left because customer service is non existent and their product rubbish?
      Intelligent comment i dont think maybe you could have explained and shown some statistics instead of talking cr@p
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      ......

      @ NewsreadeR

      Sorry, I was not trying to have a pop at anyone on the forum with my comment, I'm just trying to put the other side of the argument. The thread comments so far seem to me to infer that Sky are greatest thing since sliced white. In my humble opinion they are not.
      If pejay wants some stats; out of the 5 people that I personally know who signed up for Sky BB, 3 are now with other ISPs. Admittedly not a representative size group, but it's all I have!
      Sky support called me last week to tell me there's something wrong with my BB service. I've been with another ISP for nearly 6 weeks

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      ewj - I know I have seen so many people come here, like at Paisley etc, believe me they are succesful in other ways, just not in talking to those with problems.

      As for the stats I posted above, I do believe it is significantly higher than the 100k , although nothing concrete.

      Noone should have the problems we have seen on here, ie left waiting for weeks etc. If Sky can get over the mad rush I think everyone will see the difference, but unfortunately people rely on the internet and their connection. And so are quite within their rights to go somewhere else. But that should not have to happen.

      Now if Skyuser ran as an ISP, we would probably be the best..... In fact better than Carslberg


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