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    Sky Broadband - now connected over 100,000 broadband users

    This is a discussion on Sky Broadband - now connected over 100,000 broadband users within the Website news forums, part of the SkyUser Announcements category; Originally Posted by earthwormjim @ NewsreadeR Sorry, I was not trying to have a pop at anyone on the forum ...

    1. #11
      pejay's Avatar
      pejay is offline Sky User Member
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      Quote Originally Posted by earthwormjim View Post
      @ NewsreadeR

      Sorry, I was not trying to have a pop at anyone on the forum with my comment, I'm just trying to put the other side of the argument. The thread comments so far seem to me to infer that Sky are greatest thing since sliced white. In my humble opinion they are not.
      If pejay wants some stats; out of the 5 people that I personally know who signed up for Sky BB, 3 are now with other ISPs. Admittedly not a representative size group, but it's all I have!
      Sky support called me last week to tell me there's something wrong with my BB service. I've been with another ISP for nearly 6 weeks
      Earthworm i am not having a go at you either but i do feel the subject started out as a reasonable discussion, The fact their was a few supporters of newsreaders thread does not infer that all is perfect it just states a few facts that skyBB is doing pretty well, Believe me, I know they are not perfect but what i was saying is that they have done pretty darn well compared to some other ISP,S that just are'nt, Look, Sky will have problems the same as anyone else and they have area's they know and we know they need to work on and i beleive they will but untill they do sort them out their will always be the odd unhappy punter of which you are obviously one.

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    3. #12
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      Earthwormjim is probably singing "i dont want to rock pejay"
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    4. #13
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      boom, boom!

      Lol, This is one of the reasons I still come to this forum

    5. #14
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      That's a fantastic achievement. Well done Sky!

      They must be doing something right because the Sky Broadband forum over at ThinkBroadband (aka ADSLGuide) is fairly quiet; you don't see many people complaining.

    6. #15
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      here's why..

      Thats because none of them can get on the internet

    7. #16
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      earthwormjim strikes again. I am sorry sky did,nt work out for you jim but i am just starting to wonder if you are a tad jealous

      Please dont be, You can always try again one day. Then maybe you will be a happy earthworm lol
      hAS ANYONE SEEN MY cAPSLOCK KEY?

    8. #17
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      Quote Originally Posted by earthwormjim View Post
      Thats because none of them can get on the internet
      Or because they are doing it on these forums instead

    9. #18
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      All the statistics being pulled out can make excellent reading on Sky's PR material but does not mean much to even a small percentage of disgusted customers of Sky who have been taken for granted. I am one of the unfortunate one of the less privileged who still do not have internet connection coming through after 1 month of "alleged active line".

      Problem with Sky is not that they are having problems connecting people on but with their indifference and lack of information to customers when there is a problem. They cannot claim that "there is a problem in your exchange", "BT is looking into it ", "our Engineers are looking at it", "we do not have a expected time to fix" etc.etc. I have paid for a service to Sky and I have every right to expect Sky to provide it or atleast give me correct and proper response when I ask for. I expect them to be fully equipped with the correct reasons for non service and what their suppliers or upto. At this moment of time, they are not upto it and have no clue what is happening !!!

      I come from a service industry and this kind of service is not acceptable neither to my employers nor to my customers !!

    10. #19
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      Even though I'm not prepared to risk my rock solid connection for the sake of saving 99p. I also think that Sky have done extremely well in such a short space of time.

    11. #20
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      Victor Meldrew.

      @ pejay

      Lighten up, it was a joke.

      I'm very happy with my new ISP thanks.

     

     
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