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    Another batch of Downtime

    This is a discussion on Another batch of Downtime within the Website news forums, part of the SkyUser Announcements category; With the issues we had the other night, we allowed the Software hosting providers access to our server this morning ...

    1. #1
      NewsreadeR's Avatar
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      Another batch of Downtime

      With the issues we had the other night, we allowed the Software hosting providers access to our server this morning to try and locate the issues.

      Unfortunately they turned something off which again broke our website.

      Sorry for the additional downtime, again.


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    3. #2
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      Re: Another batch of Downtime

      Your of my Christmas card list now.

    4. #3
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      Re: Another batch of Downtime

      pmsl

      The web hosting software company is off mine as well.


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      Re: Another batch of Downtime

      I hope you kicked some **** as at this rate we will have to be asking for a refund.

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      Re: Another batch of Downtime

      I still blame deadman1984
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      Re: Another batch of Downtime

      Another snigger


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      Re: Another batch of Downtime

      Quote Originally Posted by Alan b View Post
      I hope you kicked some **** as at this rate we will have to be asking for a refund.
      They are great at being apologetic, just very slow in resolving, this issue was reported on Friday early hours, and it was only today about 8.55am they marked the issue as resolved.

      As the issues were numerous, they resolved the back end issues, and then failed to make sure the front end issues, ie the website still worked.

      Apparently some guy is going to ring me tomorrow, but I am just so annoyed as we have used the old version fine for 4 years without issue, the new version just totally screwed our webserver up.


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