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    New Online Support Center (beta)

    This is a discussion on New Online Support Center (beta) within the Website news forums, part of the SkyUser Announcements category; We have tonight put our Online Help and Support Center in beta, this allows people to ask for help and ...

    1. #1
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
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      New Online Support Center (beta)

      We have tonight put our Online Help and Support Center in beta, this allows people to ask for help and then allow us to add the answers to the knowlegebase for future use. Over time we hope to add loads of tutorials and a huge database of known issues and resolutions.

      This also allows you to chat live with a volunteer (if online) in the form of live chat.

      To access this feature you will need to log into the Support Center with your existing Forum Username and Password.

      Please note that this is a volunteer based project and you may or not get an answer immediately.

      If you wish to get involved in helping out with tutorials and other areas, please contact NewsreadeR or SatDish by PM.


      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~


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    3. #2
      NewsreadeR's Avatar
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      Re: New Online Support Center (beta)

      We are aware of an issue, once you request Live Chat, and are working on a resolution.


      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~


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    4. #3
      NewsreadeR's Avatar
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      Re: New Online Support Center (beta)

      Quote Originally Posted by NewsreadeR View Post
      We are aware of an issue, once you request Live Chat, and are working on a resolution.
      This has now been resolved.


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    5. #4
      NewsreadeR's Avatar
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      Re: New Online Support Center (beta)

      Thank you to those who have PM'ed myself offering to help, I will contact you over the next few days.


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    6. #5
      mikey4020's Avatar
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      Re: New Online Support Center (beta)

      What ever happened to this, I thought there was some good interest there?

    7. #6
      NewsreadeR's Avatar
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      Re: New Online Support Center (beta)

      It never got set backup once we transferred servers. This is going to be implemented again, when we get round to it.


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    8. #7
      mikey4020's Avatar
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      Re: New Online Support Center (beta)

      kl just rembered about it when i was tidying up my PM's

    9. #8
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      Re: New Online Support Center (beta)

      Do you want to tidy mine for me?

      Private Messages: Unread 0, Total 931.
      Your PM box is 93% full.



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    10. #9
      mikey4020's Avatar
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      Re: New Online Support Center (beta)

      Nah I'll leave tht to you lol. Got it down to 64/200 now

     

     

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